Falkensteiner Balance Resort Stegersbach

Comentarios destacados

• CarolaFranck

  28 septiembre 2016
  Mala experiencia!

  Llegamos a un lindo lugar con una vista impresionante luego de casi 8 horas de viaje desde zurich. Nos acercamos al lobby y nos indican que nuestros hijos de 2 y 4 años no pueden estar ahi ya que no desean niños en el hotel. El hotel no se vende como para adultos y nos dijeron que podian alojar pero no usar la piscina! Algo que fue horrible pues habian 33° grados de calor y solo podian mirar!! Tampoco podian ir al restaurant y asi con cada lugar. Fue espantoso, no lo recomiendo para nada !

  

• Fernando R

  03 junio 2018
  Un Hotel de lujo para reponer energía, balance y salud en un entorno maravilloso

  Es un hotel 5 estrellas, localizado en medio de colinas verdes, bosques y campo que le dan al entorno , belleza y paz. Cuenta con habitaciones amplias , bien diseñadas, donde predomina la madera. Restaurantes de alto nivel , con cartas de vino amplias , buena cocina nacional e internacional. Servicio muy grato y personalizado. La zona de Spa es de lujo , con 3 a 4 piscinas internas comunicadas con el exterior. Lugar muy bien cuidado, limpio .... se respira armonía y paz- Tiene una gran variedad de programas de masajes regenerativos, de relación, de belleza para todos los gustos Saunas a vapor, seco amplios ( 4) Zonas de descanso y lectura Un gimnasio suficientemente bien equipado. Lo mas importante es que es un Hotel solo para adultos, por lo que la tranquilidad, el respeto a las áreas comunes y la posibilidad de relajarse es amplia por ausencia de niños. Cuenta con canchas de tenis y golf , paseos de bicicleta y senderos de trecking

  

• philipp677

  30 julio 2020
  The worst 5-star hotel I have ever stayed at

  It all started with a daily newspaper that was handed for the wrong day at the checkin. The staff in the restaurant was rude and the food presentation was not of high quality. The soup was tasteless and there was not any afford done that it looks nicely presented. The salad bar was not of a 5 star standard. The bread was old. The food presentation for the breakfast was not nice either. The bowls were empty and it took around 10 minutes to fill them up again. We waited around 25 minutes till the waiter asked us what we would like to drink, The empty plates were not removed. The seating in the restaurant was dirty. In the spa we could never enjoy the bubble bath, since the machines were never running. All the watches had a different time. Honestly. that cannot happen in a 5 star hotel. The garbage in the garden was overfilled and was not emptied for days. There was no staff around to help with moving parasols or sun beds. The only place where you could fresh towels was at the spa reception, which closed at 6 or 7 pm, so it was impossible to get a fresh towel after an evening swim. I asked the waiter at dinner, if I could have more small fresh bread and he said it is not possible due to Covid-19 restrictions. I told him that I got it from the waiter on the previous evening. He said it was not possible and left. I followed him to the entrance of the kitchen, where I heard him complaining loudly about me to his colleagues. This is not acceptable! Never!

  

• klimetschek

  17 agosto 2020
  Excellent!!

  A place for relax all day!! I highly recommend the Hotel. The Buffet, the pool was amazing. Next time, I will come again. The room was clean and very comfortable. Thank you for the good time. I appreciated everything.

  

• nudelsieb

  01 septiembre 2020
  It's ok but a bad value (Especially right now)

  Nice looking hotel with great rooms. The staff is friendly but inexperienced and the hotel is understaffed what resulted in long waiting periods (Especially in the Bistro). The SPA area is nice and has a great view. Most of the time there is no staff in the pool area. There is only Water (Tab and with citrus) and tea (Hidden away) available in the SPA area. The COVID measures were not really enforced by staff at the restaurant so especially in the buffet area were a lot of people ignoring the desinfectand/gloves. The Food was a mixed bag of mostly uninspired fusion dishes. A couple of the dishes were fine, a view were really good and a good bunch was bad. The breakfast buffet was ok, not 5*, but ok. The Coffee on the room is 0,90 and not included. The bed was worn out. All in all this is a very expensive hotel that does not met our expectations of a 5* One more thing: Adult Only means 14+