Fairfield Inn & Suites Phoenix Chandler/Fashion Center

Comentarios destacados

• geovanniva

  23 marzo 2012
  Hotel Confortable

  A mi juicio excelente ubicacion,personal amable,habitaciones limpias,espaciosas,el desayuno bueno pero podria ser mejor tomando en cuenta la cadena hotelera,cerca de el aeropuerto de phoenix,del Mall Chandler Fasshion Center,amplio estacionamiento,coneccion inalambrica a internet,kiosco de informacion para tours.

  

• Bobby B

  09 octubre 2019
  As Always Fairfield's are Consistant and Provide a Very Good Place to Stay

  Location is great, front desk personnel were very friendly and helpful, room was clean. It had a typical Fairfield layout with a small fridge and a desk which is very good for a business person or any other use. The breakfast was good with a nice selection and well stocked. For me it is the smalls things the small things that make a property excellent. This location had three things that I noticed. One was in the shower, there was some type of rusty residue on the floor in one of the corners, the second was the emergency plate on the wall at the elevator, it just was not clean, it looked like someone had repaired it but did not clean up their mess. The last thing is the night shift personnel were not dressed professionally. The 1st shift and the second shift front desk associates looked great and I would expect the night shift to be the same. The night shift just did not measure up to what I see at Fairfields.

  

• Bee80204

  26 febrero 2021
  Average hotel

  Got in and was tired from day working and the travel. Got our room key and we headed up. Walked in and it was weird as we heard the shower going. He said hed turn it off and walked towards the bathroom. I saw the wrap from a pack of water and wondered about the cleaning. Before I could say anything he called out hello? as we heard voices. Nothing and then someone said something we could not hear. He had stopped short of the bathroom door which was open. Then I saw a naked guy. Luckily not all of him. We locked eyes and I dont know who was more shocked. Him or me. We mumbled some apologies and awkwardly backed out of the room. Went downstairs and there was a line of people waiting to check in. The clerk asked what was wrong and we told him there were people taking a shower in the room he gave us. He finished with the person checking in and then gave us another room. It was a handicapped room which bothered me as I dont like taking those in case someone needs it. Also, the gap under the door lets in a lot of light in case youre a person who needs complete darkness to sleep in. He went down to get the complimentary breakfast while I got ready the next morning. He said it was not good. Half cold burrito. So we didnt eat anything. To the credit of Justin working the front desk he was kind enough to say he would let his manager know of out experience the night before and apologized again. He also was going to get approval to award additional points for the whole experience. I truly appreciate that as it was so shocking to lock eyes with a naked man. I am glad they were in the shower and not on the bed or walking around. I never want to go through that again. Bolt your doors people. Locking them isnt enough.

  

• Bunnkins

  20 septiembre 2020
  Great service

  We needed somewhere to stay while finishing things up at our house in Gilbert that we had moved out of. My husband is lifetime titanium with Bonvoy so we always try to stay at a bonvoy property when we can. During the pandemic its been tough trying to stay at different places and the service weve received. Here though, even though they had a very low staffed property, we still felt like we received great service. Monica at check in upgraded us to a suite and made sure to check on us every time she saw us. And although I didnt get anyone elses names they all went out of their way to make sure we were happy and taken care of. We normally stay at Westins but I would stay here again because the service was just as wonderful!

  

• gerfmeister

  17 marzo 2020
  Quick, comfortable overnight stay

  Had an overnight stay here on the way to Yuma from Phoenix. Pretty standard for a Fairfield. Room was in good shape & was clean, breakfast sufficed, & the ladies who checked us in & out were very personable.