Fairfield Inn & Suites Dallas Downtown

Comentarios destacados

• imelendez1982

  17 septiembre 2018
  La peor experiencia

  Estube hospedada en este hotel junto con 2 compañeras, por 2 noches y mi experiencia fue la peor de todas, este hotel esta en reparaciones el olor a pintura fresca esta por todos los lado incluyendo las habitaciones, en mi cuarto pase la peor noche de mi vida a causa del olor tan fuerte a pintura fresca tuve un ataque de asma no pude dormir toda la noche, al siguiente dia fui a la recepción y le expresé mi incomodidad la joven entendio y trato de cambiarme de cuarto elegimos otro cuarto que apesar de que tambn olía a pintura no estaba tan fuerte, pero para mi sorpresa cuando regrese de la convención me diriji a la recepción preguntar que si ya podiamos hacer el cambio y los encargados que estaban no sabian nada del inconveniente ya habian vendido todos los cuarto, y cuando pregunte que solución tenian para mi?me dijeron que nada no podian hacer nada les dije pero porque uds no les dejan saber al cliente antes de reservar las condiciones del hotel?osea que tengo que pasar otra noche igual,les dije que si me pasaba algo esa noche que lo responsabilizaba a ellos y no hubo respuesta ni siquiera se me ofreció un descuento. Desepcionante ya que fue mi primera visita en este hotel.

  

• Nell-South

  06 septiembre 2020
  Okay, but my room was beautiful

  The outside facade needs renovations, but my room was comfortable and beautiful. I had an excellent view of the pool. Management was professional and friendly. The complimentary breakfast was a muffin and juice due to covid.

  

• 44yannah

  05 octubre 2020
  Critters in the sheets

  I stayed at this hotel to visit some friends for the weekend for my first time in Dallas. The first night I had a terrible experience sleeping because I was being feasted on by bed bugs in the sheets. I explain to the receptionist next morning what happened to me, as well as showing her pictures that I had taken, and she did me a courtesy of moving my room and discounting my nights at the hotel. However I do believed that I had a similar experience the second night of my stay, even though I did a thorough check of the bed linens. Is it me days to get in contact with the manager and even when I did they refused to believe that bedbugs were because and explain that I just had an allergic reaction. So the manager only calls me for one night of my stay as a reputable resolution. I was fine with that so I just decided that a review was my resolution.

  

• CbinBigD

  14 febrero 2021
  NOT up to Marriott standards..

  Pros - The people were friendly enough and the property itself overall was ok. Cons - My room overlooked what appeared to be abandoned sheds or maybe a farmers market. Walls were paper thin. Housekeeping was making rounds shouting "housekeeping!!" about 7pm. It was very noisy into the night - it sounded like a conga line outside my door. About 2am, finally had to call the front desk because of the loud partying on my floor. Security did come and it quieted down after that. Mattress was definitely not Marriott quality - at all. Would not recommend, as there are many other choices in Dallas.

  

• DetroitPrettyJess

  07 marzo 2021
  Mommy getaway!

  I absolutely enjoyed my stay. I was able to do an early checkin. The room looked just as it was pictured. The room was immaculately clean. All white bathroom which I am a fan of. Due to Covid there was no hot breakfast available but they did offer bagged breakfast if you wanted. My only issue is there was a parking fee added to my final bill and I didnt have a vehicle during my stay. The manager took care of the situation immediately.