Fairfield Inn & Suites Chicago Midway Airport

Comentarios destacados

• marizhayes

  23 noviembre 2013
  Pésima elección

  El servicio es deplorable, las habitaciones están sucias y en mal estado, el mobiliario es viejo. El desayuno de cortesía es bastante malo. En general no lo recomiendo ya que no es una estancia agradable.

  

• Chris O

  18 noviembre 2019
  Disappointing for Marriott

  I try to stay at Marriott properties as much as I can because of their stellar service and excellent properties, however this hotel was very disappointing. The staff were good as always, but the rest of the experience left something to be desired. There was a very upsetting smell every time I walked into my room, the towels felt like sandpaper, the light in my bathroom only worked intermittently, and the breakfast (especially the eggs) tasted terrible. Still loyal to Marriott, but I will be avoiding this property in the future. On the plus side, as others reviews have said, the close proximity to Midway is very nice, as is the selection of restaurants nearby.

  

• GregH2118

  09 diciembre 2019
  Excellent breakfast service!

  We have stayed twice over the weekend, most recently the weekend after Thanksgiving. Both times, we were pleased to have the same Sunday breakfast attendant. She provided outstanding service, keeping the buffet well stocked and hot, greeting guests as they were enjoying the food, and wiping down both the tables and the buffet area so all areas were clean at all times. So very friendly! Please recognize her for her exceptional customer service!! Unfortunately, we received disappointing was the front desk customer service on our last trip. When we reported cleanliness issues in the elevator and hallway, we had meant to prompt a response to resolve these issues. Instead we got a blank stare and no concern/apology at all from the front desk attendant. Even one poor customer service experience makes a huge difference. Unsure whether we will come back. The Sunday breakfast server is the biggest draw to return.

  

• Colin A

  22 enero 2020
  Close to Midway Airport

  After attending our grandson's boot camp graduation, we wanted to spend the last night close to Midway for our flight home. This hotel is only a few minutes away, so was a great choice. I have stayed in many hotels worldwide, but have never found staff any friendlier or helpful anywhere. They have a nice breakfast buffet. The asst. manager suggested I take my rental car the night before and take the shuttle to the airport. This made things so simple. The shuttle runs every twenty minutes and dropped us off at the terminal. I would definitely stay here again if flying in or out of Midway.

  

• AhmedWI

  27 febrero 2020
  Very disappointed

  I have been a Bonvoy member for over 5 years. I have stayed at this Hotel few times before. However, my last two stays in Mid Jan 2020 and Mid Feb 2020 have been very disappointed in the level of service. During our January stay, our room had a very bad odor. We called the front desk and they told us that the hotel was fully booked and they could not move us to a different room. We actually had to buy a bottle of Febreze to spray around the room. The next morning, a Sunday morning, my wife and I went down to have breakfast. The restaurant seating area was a complete mess, with dirty tables, spilled coffee and few breakfast items left. When we stayed last week, there was no hot water. When I informed the front desk, she said that she was sorry! This experience makes me rethink Marriot as my hotel brand of choice!