Fairfield Inn & Suites by Marriott Ann Arbor Ypsilanti

Comentarios destacados

• jczeriwnski

  15 octubre 2019
  Great Service

  I was traveling for business, and I was meeting my customer to sign documents. I was unable to print the documents, but Nader was able to print them for me using the hotel printer. He also helped me scan them, so I was able to fund the deal for my customer that day. He was so helpful, and his staff is great too. I love staying at his hotel, because they make it seem like home.

  

• Taboospaz

  20 noviembre 2019
  Great stay and hospitality

  I stayed for 3 nights at this Fairfield Inn and I was in town for some medical treatment. My hospital admission day was unknown at the time of my stay so I spoke to the manager Nader in advance and he was very accommodating and considerate due to my circumstances. When the time came for me to check out and head to the hospital, he waved the additional day since I was checking out late in the day, which saved me the additional Expense that I would have had to pay if I had stayed anywhere else. The Room and bathroom were clean and comfortable and spacious. This location was in walking distance of a local restaurant and gas station come up and a strip mall with multiple restaurants so it was very convenient since I did not have a vehicle. I would consider staying here any time I need to visit the area again and thanks again to Nader for being so considerate.

  

• 679audreyg

  29 diciembre 2019
  Newer hotel, clean, comfortable, and highly recommended

  Very nice and welcoming hotel. We found the rooms, hallways, reception and breakfast areas to be clean and comfortable. Rooms are spacious, beds and blankets are comfortable. The room has a Keurig, a microwave, and small refrigerator. Bathroom is large, the walk in shower was great, the towels are soft. Breakfast is fully stocked and replenished immediately. The servers were terrific and kept the coffee thermoses filled! Couldn't ask for more from a hotel! We'll be back

  

• jaiykhaleesi

  02 enero 2020
  Terrible service from a terrible managerw

  Very nice hotel! Complimentary breakfast and shuttle. And very clean. The only reason I did not give 5 stars was the manager (I think his name is Nader) who was rude and disrespectful to many people who were attending the event I was. Not what I expect from someone in any field, much less the hospitality field. I hope they offer him some more training as people were remarking they would prefer to stay at a new hotel being built than at this place simply because of him. Everyone else was so helpful and lovely. I feel bad that they have to work with him.

  

• Litamac

  14 febrero 2020
  Top Notch Service and Clean Hotel

  Needed to book six rooms for our team, and Nader Judeh was extremely helpful and flexible. What was the extra mile is he was there to introduce himself and make sure the experience was perfect, by offering tips for other services in the future and also knowing what other teams were there to help with dinner areas. Check in was seamless and easy and Mark at the front desk was very helpful. In addition, I made a mishap and cancelled a room by oversight and Mark did everything he could to assist me during a "sold out" hotel. He went above and beyond to find me another room and get it cleaned quickly. Along with being very kind during my stressful moment. When others step up to provide great customer service it is memorable. The rooms were clean, and very nice as I was able to compare five rooms. Great Hotel!!