Eurotel Baguio

Comentarios destacados

• annemutucsm

  01 diciembre 2019
  Comfy stay. Tasty food.

  Stayed again in this hotel last Nov 2019 with my hubby and we really enjoyed our stay as we experienced the 16° weather temp that time. The service is also amazing especially the reception and the f&b staff they're very accommodating. I also love their breakfast set up now compared before coz aside from their tasty foods it is well lighted na. Also the place is very convenient as it is just near the Burnham park, SM, pasalubong area and terminals. We will surely go back here soon and will recommend your hotel with my family and friends. Thanks!

  

• aihee

  10 enero 2020
  Courteous Staffs

  Price with complimentary breakfast and basic toiletries Location wise walking distance from Burnham Park and Good taste Staffs friendly and very courteous Well lit and has 3 pillows Facilities and room are clean some places needs maintenance though some paint peelings and cracks Our room has no remote we we're given but the TV won't turn on which  was not fix Bathroom door hard to open and cabinets are too high to reach

  

• madison018

  27 enero 2020
  Baguio Trip 2020

  The hotel staff are very accomodating,courteous and nice (Jam & Kate). Near burnham park and other places to visit in baguio. The hotel is good but need to make some renovation na. Still choosing this hotel again and again.

  

• Cyril Grace R

  11 mayo 2020
  nice hotel

  this hotel is a bit old but still clean, breakfast is good. Room was fine. Near in the city, market and near in Burnham park. You can walk at night and try the night market. Service was good to and very accommodating concierge.

  

• ClarenzD26

  01 febrero 2021
  Worst front office on duty!

  Been checking in here regularly since November for business purposes. This is actually a good hotel specially for a quick fix for a back to back meeting or a long days work. Rooms are clean and necessary sanitary protocols are intact specially being a rooms division manager and working in the industry for almost 12 years i can personally attest that they are maintaining cleanliness on their rooms... Wifi is good though you need to re log in every 5 min of down time,,, though again its good when in use... overall this hotel is really qualified for a 3-4 star review... unfortunately they hired a someone that pulls them down... a rotten apple mixed with good ones... their front office agent named LYN made our stay here terrible specially when shes on duty.. (We are having a pleasant stay though when shes on day off or areadly off duty) Take note that we are staying on this property for 5 or more times per month. At first meeting, she even mentioned they dont accept card transaction, as mentioned i told her that im a rooms div manager and i can see a credit card terminal, even offered to teach her how to use it. And yes!!! Its confirmed that she really doesnt know how to use one. Next is fro a simple request for a simple shampoo, borrowing of extra slippers, all this request are all being denied by this front office agent named LYN... Oh did i forget to mention that its hard to contact the front desk when shes on duty on graveyard? Again we are exactly on point shes sleeping on duty!!! I just dont get the point why does lyn always ask for my id when checking in well in fact all of her colleagues does not do this as im already on their records,,, maybe she also doesnt know to use the system... lastly we ordered food outside as their resto is close... ever since it is being directly delivered by their staff after the food is being handed to the fo... I dont know if her stupidity struck again and just decided to ask me to go down and pick it up even lying that she only has the guard with him,, after mentioning to her that its always being delivered here on our room, then instantly one of the hk guys gave it with all respect.. To the general manager of this eurotel property, maam / sir, this agent will pull your property down. I really hope that necessary actions will be done. I also understand that maybe she is just hired recently and lack of training is not given due to the pandemic. But being a seasoned hotelier, this type of attitudes are usually untrainable already specially for someone working upfront.. I guess we already know what im suggesting. The guy front office supervisor is someone to commend though adding the new hk male attendant,,,actually all of the staff except Lyn...again a rotten apple on a set of good ones..