Eurotel Atlas

Comentarios destacados

• dolcevitalinda

  13 diciembre 2017
  Todo bien hasta que se activó la alarma de incendio que interrumpió nuestro suenio :(

  El Atlas de Valkenburg es un muy buen hotel pero desgraciadamente no está preparado para eventualidades que tengan que ver con la emergencia. Alojamos dos noches con mi madre y la segunda noche nos despertó una alarma de incendio que se activó a las 2: 30 am e interrumpió nuestro suenio y el de todos quienes dormian en el lugar. Tuvimos que salir en pijamas y bajar las escaleras hasta recepción. No habia personal de SS que atendiera 24 horas para preguntas o para darnos una explicación por lo sucedido. Despues de una hora de esperar aparecieron dos trabajadores para ayudar a que los huespedes volvieran tranquilamente a sus habitaciones. Se dice que alguien fumó en una de las habitaciones. Sin embargo, habia mucha desinformación. Creo que el manager del hotel deberia invertir en personal de 24 hrs para resguardar la seguridad y el binestar de todos los clientes que escogen alojar en un hotel como este, sobretodo en casos de emergencia o siniestros. Hay muchas cosas que se pueden mejorar.

  

• Dotty C

  06 julio 2019
  Not very

  Staying at this hotel for 2 nights, bad mistake, we are upstairs, very hot, no air con, no tea making facilities, asked the receptionist for a fan for the room, said cant get any, wouldnt recommend, not had any breakfast yet, will let you know, its clean .

  

• vinceagius

  09 julio 2019
  Nice and clean

  Staying in Valkenburg for 3 nights , I stayed at the Atlas Hotel and I found it nice and clean. The only 'problem' is that the room had no fan or Air Con . The weather last weekend was a little on the high and a fan would have done nicely to cool off a little bit. Apart from that, the room was spotless. Breakfast is ok and it is very comfortable to have it served as from 6.00 am onwards. I recommend for a three night stay. Yes.

  

• tonyuk36

  14 julio 2019
  Its a shame small things let it down.

  Stayed at Atlas hotel for Andre Rieu concert 11th July to 14th July with my wife and my friend and his wife. Its a shame that a few small things let this hotel for us. I booked this hotel last October, and we had a invoice for the rooms and parking. When , a few weeks later I saw online that they were going to increase parking from 6 euros per day to 7 and that the city tax was going to go up, I telephoned them and was assurred that because I had booked then the price I had been invoiced for would be honoured. When we arrived we were made to pay 4 euros more for parking plus 8 euros more for city tax. Whilst this is not a lot, I felt that this was wrong . On the first night there my wife dropped a small biscuit on the carpet in room and accidently stood on it. Three days later the crumbs were still there. The room was not cleaned very well and the bath room was just given a glance it seemed. One day, after being out all day I questioned this with the owner, he assurred me that it was cleaned every day and that I was wrong. Perhaps I was lying? I asked him to come up and see for himeself. The bath mat was still on the floor soaking wet from my morning shower and also a empty toilet roll cardboard tube left on the top of toilet seat. Also the beds were not made. For two days following we were only were left 1 small face towel and 1 small bath towel. I had to go to reception both times to get extra ones. There was nowhere in the bathroom to hang the clean towels and we had to put them on floor. The owner said that this was being done next month. A rack was goimng to put up.Not a lot of good to us now was it? There was no plug for the sink, so made shaving more difficult The owner said that people took them home and so they did not put them in rooms. However there was a plug for bath so this did not make sense.These small things spoilt the stay for us as this hotel is excellent value for the price, location and what it offers. These were sopme of the negatives. The positives being you get a very good selection for breakfast. The bar is well stocked with very resonable prices for driinks. The staff, apart from the cleaners, were very good and pleasant to talk to. Cannot comment on restaurant food as we did not eat in, but from what I saw other people eating, it seemed to be very good. I would say to the owners that they should get these small things sorted and then they would have a very good hotel.

  

• Elaine O

  18 septiembre 2019
  Lovely value for money hotel

  Nice rooms, good food, excellent value breakfast with smoked salmon, variety of meats and cheese,fresh fruit etc. Carpark is charged, but we were given garage facility for motorbikes. Located 5 mins from valkenburg centre