Empire Suites

Comentarios destacados

• GerryP0tter

  13 julio 2018
  Magnifica Ubicación

  El hotel tiene una ubicación privilegiada. Estás a una cuadra de la estación del metro dónde se juntan 3 líneas por lo que puedes ir a cualquier sitio fácilmente. Adicional la ruta del bus que te lleva y te trae al aeropuerto queda a una cuadra. El hotel tiene un lobby muy bonito y el personal es amable. La habitación me pareció bonita y tenía todo lo que necesitaba como cafetera, minibar, microondas, pantalla plana. Acceso a internet incluido. Definitivamente es muy recomendable y si regresaría a hospedarme ahí.

  

• echerdz

  04 diciembre 2018
  Hotel de 1 noche, ubicación buena.

  Nosotros visitamos Montreal por 1 día y nos quedamos en este Hotel, por el precio nos pareció justo, magnifica ubicación ya que se encuentra a 3 calles aproximadamente del Old Montreal, así que puedes caminar sin ningún problema. Sus instalaciones son un poco antiguas, las habitaciones bien, con los servicios necesarios. No incluye el estacionamiento o al menos no a nosotros, tienes que pagar un impuesto aparte y es la única opción cerca para dejar tu vehículo. Ideal para no pagar mucho y quedarte 1 o máximo 2 días.

  

• TravelingRyan31

  15 noviembre 2019
  Another great Montreal trip

  I have no idea why this place has such a low star rating. On the outside of the building it says it's four stars. It's a proper solid Hotel building with really nice clean and comfortable rooms. If you need a hotel in or near the village, Les Suites Labelle, The Governor or the former Lord Berri (now Fairfield Inn) would be the most obvious choices. However a lot of times all three of them are quite expensive. If those three aren't within your budget the Empire Suites seems like a very obvious choice. All I can think is that most of the reviewers didn't really want to stay in the village and wouldn't have been happy in any village Hotel. I've stayed in nearly a dozen village hotels and this is one of the best.

  

• boston1081

  23 diciembre 2019
  one of the worst hotels ever

  this is one of the worst hotels i have been in because of the following reasons: first, the security deposit for one room for a two night stay is $250; the front desk clerk (woman) on the morning of dec 23 was very rude and should not be in the hospitality industry; second, amenities such as shampoo etc were not replenished and housekeeping were supposedly not in yet; third, the shower was not working properly; fourth, there was hige crack in the other hotel room we booked; fifth, there was only a shower liner and no shower curtains. I would have let some things slide because in fairness the front desk clerk on the eve of dec 22 was nice. however the rudeness of the front desk on dec 23 was really unacceptable because all i wanted was proof that the hold of $500 was reversed and she wouldnt give it.

  

• annacM8670NF

  31 marzo 2020
  BED BUGS! BEWARE!

  Booked a room here with my husband for a long weekend Thursday, March 5 to Sunday, March 8. We abruptly left on Saturday night (3/7). On Saturday morning I woke up with what looked like bug bites on my chest/shoulder area. I didn't think much of it until I started noticing more bites. I did a search around the mattress and found a dried up bed bug and gave it to the front desk. He immediately switched rooms for us to a different floor. Needless to say, I couldn't sit in the new room either, so my husband and I hit the road for NYC at 6pm. We asked for just one nights refund to the front desk and he advised us to call booking.com because that's where we booked the hotel. Lots of back and forth between booking.com and empire suites. Eventually we get a hold of the supervisor of the hotel who says he would've given us a free breakfast if we had stayed. (NO WAY would I have eaten there if I couldn't sleep there!) So my husband calls the following day to talk to the GM. She says they did not find any bed bugs in the room even though we had given a bug to the front desk. I not only found a dead bug but also remnants of bed bugs (dry blood specs). The GM says how did we get bit on Saturday when we were there since Thursday. (Through a simple google search, beg bug bites can start to appear 2 weeks after the actual bite). The GM claims that she also cannot refund us anything and that we would have to speak with the owner. It has now been over 3 weeks and we have yet to hear anything back. Highly recommend to stay somewhere else. I have photos of bites.