Embassy Suites Newark Wilmington South

Comentarios destacados

• 668miguelangeln

  07 noviembre 2017
  Muy buena experiencia en los Embassy Suites

  Muy buena atencion, las habitaciones son grandes y bien amuebladas. Solamente sugiero que el Hotel tenga un Shuttle para Aeropuerto de Philadelphia o para estacion de tren Wilmington. La piscina y el gimnasio son muy buenos.

  

• Ciber004

  07 julio 2020
  Wish I wouldve done research before booking

  Low class all the way. Common area smells horrible. Pool is cloudy. Looks filthy, even though they close it every few hours to clean. Clientele is loud and rowdy. Rude. Gym is nothing but a few free weights and a bench and they keep it locked because of kids playing in the gym and you have to get the front desk to unlock if you want to use it. The only plus is that the room is nice. Clean. Unfortunately the toilet runs when it flushes so I have to stick my hand in the tank to jiggle the handle to complete a flush. Our view is of a highway inches away from the parking lot. This was a redemption stay of 35,000 hard earned points. DEFINITELY NOT worth it. Soooooo disappointed!! Im starting to rethink my loyalty status. Hilton has more hotels that are run down than nice these days. I have no idea what happened to this brand. It used to be amazing. We will NOT be back.

  

• msjteaches

  02 agosto 2020
  What Happened???

  Clearly they have lost their touch. I walked into a suite and thought I had walked into the Holiday Inn. Where was the plushness??? They are supposed to be the top of the line. I have stayed at Embassy Suites before so I knew what to expect. I don't know what happened! I checked out and went 20 miles out of the way to check into a Double Tree that blew my mind. This was so disappointing, I don't think I'll ever stay at another Embassy, I'll stick with Double Tree.

  

• stephanievD9328GS

  18 octubre 2020
  Questionable COVID Clean Policy

  We chose this location after researching their COVID clean policy and speaking with the front desk staff. We were told that there would be a clean stay seal on the door to indicate no one had been in the room since cleaning and the room would be unoccupied for at least 24 hours. We were also told our room would not be adjoining. Masks are required as well. There was no seal on the door, we had an adjoining room and several people were not wearing a mask. We actually opted not o get on the elevator with an individual who was not wearing a mask. There were several children running through the hallway with no masks (more of parenting issues than lack of following the hotel policy). Since we also brought cleaning supplies, we thoroughly sprayed and wiped down the room. We werent entirely comfortable. The stay was unplanned for night but would think twice before booking here again. I intend to speak with the hotel manager regarding our stay.

  

• Jazmin101

  02 febrero 2021
  very disappointing

  I stayed here 3 nights end of jan 2021. The facility has really gone down hill...the room was dingy with stains in the ceiling, shower curtain was filfthy, patches on the walls and bathroom tiles rather than fixing them. We were given one roll of toilet paper for our stay and when we requested more we were told there was none to be found. Stay elsewhere.