Embassy Suites Greensboro Airport

Comentarios destacados

• victorvP7870BN

  22 septiembre 2017
  Un lugar tranquilo para descanso

  Me ha tocado en varias ocasiones viajar a Greensboro y en todas mis estancias que he realizado han sido confortables, un lugar cómodo, las habitaciones grandes y todos los servicios son excelentes. Puedes encontrar en la recepción admnistradores bilingues que te brindan todo el apoyo que tu requieras para hacer tu estancia mas comoda. La distancia hacia el aeropuerto es de 15 minutos en auto, con accesos hacia las rutas principales en carretera.

  

• scsa0096

  21 noviembre 2020
  Service outshines facility

  My family and I stayed here for one night and while the aesthetics and decor are in need of a massive update, the attentiveness of the staff made up for it. As per usual for an Embassy Suites it has the grand atrium with glass elevator. The fountains in the atrium give an upscale feeling except that the design felt very much like a mall in the early 90s. In fact, the room even more felt this way as I suspect this facility was quite a gem in 1993. Lots of darker woods and forest greens. Our 2 room suite was very spacious despite its archaic color scheme. The carpet has many waves in it which further emphasizes the need for a remodel. The bathroom was likely the only part of this suite that had been updated as it was in line with newer Hilton property bathrooms we have stayed in. Alex at the front desk was VERY helpful and explained how the evening reception and breakfast in the morning worked. He also procured a snack bag for us that was exactly what we needed. Sodas, water, chips, cheese, hummus...perfect! I had asked that we get 2 of the fleece blankets and those were not only brought up to us but Alex called a few mins later just to make sure we had gotten them. Those little touches make the difference. We ordered dinner from the restaurant and found the selection and prices to be very good. I think this may be our new go to stop when we are in Greensboro! Thank you for the extra effort! It does not go unnoticed!

  

• JGilGil

  06 diciembre 2020
  Sandra at Front Desk

  Overall nice stay... old rooms but clean ... nice breakfast... great location... very dirty pool, and Sandra at the front desk this lady is extremely rude... and impatient... Sandra sees to me like a very racist disrespectful old lady, she didnt let me talk when I was trying to... there is a Homewoods across the street , all brand new room, stay there... overall good stay but no more than 3 starts. Housekeeping, restaurant team and other people from front desk very friendly and service oriented.

  

• 825dannyr

  19 diciembre 2020
  Dity old outdated

  Rooms are very old is not the embassy level . Wish I had read all the reviews before booking. Stains on carpet . Smells in room. Diffently not worth staying here for the price they charge beds mattress is worn out no support for your back

  

• tnwilliams

  27 diciembre 2020
  Ripoff

  Stayed for 4 nights, after first day my room was not made up...called front desk and no answer after about 5 minutes, went down to the desk and the phone was ringing with a patron standing there trying to check in. Clerk came from back and explained they only clean rooms every 5 days due to COVID, but if I wanted some clean towels, toiletries, etc. I could come to the front desk every afternoon and get some. Would not have stayed here if I had known, and would not have paid full price. Rooms are outdated and carpets old. Food was ok, but nothing special and breakfast was served in styrofoam box with plastic forks, etc. Complained to Hilton and got nice letter back, saying "sorry" but no offer of discount, additional points, etc.