Embassy Suites by Hilton Wilmington Riverfront

Comentarios destacados

• 185malikad

  06 febrero 2021
  Not well built

  My husband and I spent one night at the Embassy in downtown Wilmington. It was out first time visiting and definitely our last. The walls are paper thin, I could hear the room above us alarm go off at 6:15 am, they also sounded as if they were rearranging the furniture, chairs sliding across the floor, constant walking back and forth until around 11pm. The hallway was very noisy with children running up and down and slamming doors. The room itself was clean but the A/C unit in the bedroom is very loud. Also, I dont know if this is the Embassy policy but guests left their trash out at several of the rooms front door, it looked bad. It is definitely not what I expected for paying almost $200 for a night.

  

• dhcjac

  16 febrero 2021
  Its the little things (sigh)

  Beautiful hotel, nice location, friendly staff, great rooms. And here comes the but... 1) walls/floors are pretty thin - may want to bring a noise machine. Sounds like elephants in room above. Kids running in the halls. 2) breakfast is awful unless you order an omelette. Whole thing was really disorganized & the 2 women taking the orders were like drill sergeants. While I waited for my food people constantly came up & asked what to do, how does it work? No info anywhere - website, email confirmation, signs. 3) rooms are cleaned on request but we had to ask a staff member. No info anywhere about this. Also, we found dirty underwear in the bathroom when we got there. Housekeeping immediately came when we called. Very nice about it. A lot of potential here, and totally understand the COVID challenges, but weve stayed in other hotels & they were keeping up their high standards.

  

• O4443BEbenp

  26 febrero 2021
  Great valet service!

  Cameron, my valet was on point! Had my car waiting for multiple trips from the hotel and was always there with a smile! Highly recommend! Hotel staff was very helpful even with Covid. Clean rooms with beautiful views. Catch is top notch for dining. Highly recommend the omelette in the morning.

  

• 688billiem

  10 marzo 2021
  Great Service

  Upon our arrival, the valet, Connor, was very friendly and helpful. He explained the valet service and assisted with unloading the bags from our vehicle. His politeness was a nice welcome to Embassy Suites.

  

• AlisonC1039a

  10 marzo 2021
  Alison

  Our stay at the Embassy Suites Riverfront was great. I would like to give the valets, Connor abs Jerry, a huge shout out. Their professionalism and attentiveness added to the enjoyment of our mini vacay. Than you guys!