Element West Des Moines

Comentarios destacados

• KandyCAnEKendra

  07 febrero 2021
  Definitely would recommend

  This stay was a very pleasant. The Staff was very accommodating and friendly. Clean hotel, Beds were comfortable, modern styled decor. Full kitchen area,The bathroom is pretty good sized including a nice shower. Great lighting in the bathroom for getting ready in.

  

• susanejayne

  14 febrero 2021
  DesMoinesCustomerService - at it's best!!!

  Your manager was amazing!! He took my reservation over the phone, made two fitness room reservations for me, showed me around the facility, and really made me feel welcome. This was my first ever visit to an Element, and I asked him where others were located along my travel path. He got out his app and showed me exact locations. He was super helpful. I believe his name was Paco. I mentioned upon arrival that I was working in the morning, and had a video call - Paco was able to offer me a nice-size room that allowed me to set up my laptop comfortably for the video call. The manager the next morning was also very helpful - especially with fitness room reservation, serving breakfast, and checkout policy. Really - he also actually was the one responsible for serving breakfast, and he did it with a smile!!

  

• KristiJ100

  14 febrero 2021
  Super clean and super friendly

  Ive stayed here 3 times in the past year while visiting family in West Des Moines. Rooms and lobby are always very clean. Front desk is friendly and accommodating to special requests. And they have very reasonable Covid-careful rules (eg, gym and pool are open but reserved for one party at a time). Very convenient location and dogs welcome! Will be staying again on our next trip to WDM!

  

• kristineU4208ZV

  13 marzo 2021
  Our stay

  Terill was an amazing host. Above and beyond what most hotel staff do. Absolutely excellent customer service, booked us last minute when we needed it. Any time we needed anything he was on the spot, very helpful and prompt. Extremely friendly and helpful. 20/10, would stay here again solely for his customer service. This man deserves a raise. What a gem. Highly recommend this hotel, as long as he is working.

  

• 553kristinr

  14 marzo 2021
  Great Mother/Daughter Getaway

  My daughter attends a nearby college and this was a great hotel in a convenient location. The hotel was clean and very modern. The rooms were spacious, felt more like a suite! The breakfast was plentiful and the staff was so accommodating. There are plenty of restaurants & bars within walking distance. It is close to the Jordan Creek mall and a quick drive to the outlet mall.