Eden Hotel Kuta Bali

Comentarios destacados

• KalaCande

  29 julio 2017
  Bien situado y muy bonito

  Las habitaciones son preciosas y modernas, y todo estaba muy limpio. Las instalaciones son geniales la verdad, aunque parecen más impresionantes en las fotos, sobretodo la piscina principal. La atención fue muy buena y el hotel está muy bien ubicado. Lo único que no nos gustó fue el restaurante, aunque era bonita la terraza desafortunadamente estaba llena de mosquitos, y la comida no estaba muy rica, el personal no tenia mucha experiencia.

  

• PEGGI58

  27 octubre 2019
  Ubicación excelente!!!

  Nos gusto el personal, ubicación, limpieza, recepción rapida, habitación muy correcta, cama amplia y comoda, piscinas muy cuidadas, pero sobre todo la ubicación! No nos gusto: el desayuno, pués esta muy orientado a la gente local y a los huespedes asiaticos, poner al menos un poco de queso o fiambre de ave, contentaria a los occidentales! Los desagües del cuarto de baño, la mayoría de días olían fatal. Peró en difinitiva, estacia agradable!!!!

  

• erald0z

  17 marzo 2020
  Worst hotel ever!!!!

  Worst hotel ever!!!! We were at the hotel for a transit flight as its close to the airport and I just needed to take a shower and change. Unfortunately my flight got cancel and was a night flight so I booked a room to the hotel through the website and went back to spend the night... when I arrived at the reception they told me I cant check in the room because the earliest check in is at 12 in the afternoon and I booked the room 1 at night... so I had to wait 11 hours until I can get the room!!! The hotel at that time was 90% empty!!!!! Because of the corona virus!!! I asked the reception if they can check us in because the hotel is empty and we would go anyway in the morning... they refused to check us in as they say the have to follow the regulations of the hotel but they offered a transit room instead that we had of course to pay for 7 hours and that was the only thing they could do... I again ask them if they can check us in because the hotel was empty!!!!! And they refuse again... we paid for a transit room just to spend the night... we get to the room and was a so baaaad... the room was so dirty bed sheets dirty pillows yellow bathroom was smelling!!! I called the reception if they can change the bed sheets and they send a guy to change them... the guy comes and he brings new bed sheets that they were dirty as well.. when he was changing them I ask him dont you see that they are dirty??? And he replied yes our laundry team is not good!!! And he wanted to put the new sheets that they were dirty!!!! I asked if we can change a room and took to reception 40 minutes to find a (clean) room that was less dirty and they didnt even apologize for they room they gave us in advance!!! We left early in the morning paid 2 times for one room and nobody of the staff didnt say a sorry for the dirty room they just care taking you the money nothing else!!! Stay away from this hotel!!!!!!!!! A message to the manager of the hotel!!! Your staff told they follow the regulations of the hotel for booking!!! You must follow the regulations of hygiene as well because as I see you dont know what hygiene is!!!

  

• LeeXXH10

  16 septiembre 2020
  Great hotel with friendly staff.

  Great hotel with friendly staff. My partner and I enjoyed staying here as the hotel and room were quite nice and all of the staff were very friendly and welcoming (the buffet breakfast was not too bad either). The location however, is not somewhere we would go back to in a hurry.

  

• Swatitripathi

  04 enero 2021
  Awesome stay

  We visited Bali in july 2019 and booked this property through yatra.com for 4 nights. This is located near to airport and its on beach . The staff , food and hygiene of the property is top notch . It has two swimming pools one for kids other for adults . Their concierge services are very good . All indian restaurants are nearby from this property. Their room service is 24×7 we ordered pizza around 11 pm its was hot and fresh. Standard double room is quite spacious with balcony view and washrooms are clean and toiletries they give is organic and soothing for the skin( lotion, shampoo etc). Its a budgeted property near to the beach. It has spa room also we availed its services which was quite pocket friendly