Eco Resort dei Siriti

Comentarios destacados

• paulofea

  23 agosto 2018
  Average

  As many said before, the resort is new, rooms are clean and animation is nice for the kids The downside is the food. Horrible. Really Horrible. Not only the presentation but also the taste. So, dont option for the food. The rooms as said were clean, but whithout any plus. In mu case my room gave to a big shared terrace, so people were passing by my window all the time Finally, air condition is controlled at reception level. So, kind of a bummer. But, I guess that compared to other old hotels on the region, it could be the best option.

  

• bennie282102

  07 agosto 2019
  Look out for all the extra costs never again

  Wenn checking in we showed the confirmation of our room payment. Then we had to pay for the resort extras like swimming pool and beach transfer in our case 65 euro. Our mistake not looking good wenn booking for extra payments , so ok we pay the 65,- for use of swimming pool and beach transfers. After giving the creditcard and getting a recipe back from the creditcard machine for the 65 Euro payment. We later noticed on our bank login hat they had also charged the room again ? Still don't know how they did it I did not confirm this payment , called the creditcard desk and the payment was confirmed at the same time as the 65 euro. There were made 2 payments at the same time after complaining and complaining we got the extra amount back. We we're lucky to notice this on our bank login. Don't give them you're card !!! They further charge everything extra, beach transfer, swimmingpool is included but then charging 5 Euro for a beach towel . Breakfast should be until 0930, wenn arriving at 0840 being confronted with empty plates and they were not refilling wenn asking at the waitor you get a non friendly answer. For us never again, but you can see the the bad reviews on trip advisor and the very on professional reaction of the hotel on those review. This is also how they respond in the hotel be aware.!!!!

  

• Kimos934

  10 agosto 2019
  Never again!

  Sorry to write my first negative review, but let's start with the positive things: 1. the rooms are very spacious and clean; 2. the pool is very big and not too deep, which is ideal if you'll travel with small children; 3. the place is well maintained; The reason why I won't recommend this place to anyone is: - I have booked and paid via booking.com back in May. During check-in we needed to pay service charge ( as is mentioned on the website). The receptioniste also told us to pay for the room. We have showed her that the room was already paid for and she then talked ( in Italian, which is according to my opinion not polite, if there are non-Italian speaking customers in front of you) to her colleague, we assumed that he was the manager, and then the receptioniste confirmed that we only needed to pay the service charge. My husband gave her our credit card and needed to confirm the amount of 50,00 with the pincode. That manager was also next to her and in front of us holding a credit card machine and when another receptionist needed the machine for a payment he didn't reply, but he just kept standing in front of us. Later that day I have checked our transactions of the past days and I was very surprised that somehow they did charge us for the room at the exact same moment as we did pay for the service. We have immediately called the credit card company and they have informed us, that the hotel indeed charged the 2 amounts at the same time. So we went back to the reception. The woman who has checked us in, was not present, but there was a very nice girl ( her English was very good) who has helped us. We have explained what happened and she went to the same manager as the woman who had checked us in. He, again, talked to her in Italian and finally he instructed her to pay us back the amount in cash. We told him that we didn't want it in cash, but that we wanted the transaction reversed. The only thing that he said was 'sorry'. Nothing more! I think you can imagine that after this event we have had a very bad feeling and if we hadn't booked 3 nights, we would have left immediately. - There is entertainment, which is mentioned on the website, but what isn't mentioned is that is goes on until after midnight (it stops around 1 o'clock). They also mention that the rooms are soundproof, but I can assure you that this is not the case. Our children were trying to sleep on the couch, but couldn't because of all the noise. - The sleeping couch is of bad quality. We have 2 small children and even they could feel all the springs. - According to the website, breakfast is until 9.30, but the staff and already starts cleaning and removing things at 9.00. My husband has asked for cheese and salami, but he couldn't get it anymore. Also the grouping of the room is not very logical. - The staff hardly speaks English. Majority of the guests are Italians, but according to my opinion if you work at a international resort, you should at least know the basics so that you can, for example, proper apologize to a guest and offer them some kind of compensation for your 'error'.

  

• DaylenGr

  15 agosto 2019
  Eccezionale

  Un lugar bello!!!...donde respirar el aire puro del campo pero sin renunciar al mar..estupenda la piscina..personal cualificado y muy gentil...habitaciones limpias y confortables...los muchachos de la animación son la nota de simpatía y humor de la estructura...los alimentos de buena calidad y abundantes..bravo chef...nada que pueda criticar.... en fin un lugar que recomiendo para unas vacaciones indimenticables

  

• Sorrell N

  17 septiembre 2019
  English people should not stay here

  I think this resort is very catered for Italian tourists but not anyone else. Very few staff spoke English. It is miles from any shops/restaurants/bars. The rooms dont have coffee machine, cutlery or anything of any use. If you stay here you definitely need a car to travel to nearby towns. We ended up staying in 3 other hotels in different locations throughout our stay due to the poor location. The food is really bad which was a shame after paying for half board. In summary, I really wouldnt recommend staying at this hotel.