Eastin

Comentarios destacados

• Pablo007BuenosAires

  20 marzo 2012
  Buena ubicación para negocios

  Estuve varias veces en este hotel. Esta muy bien ubicado para las zonas de oficinas cerca del hotel. Tienen un servicio shuttle para llevarte a varios shopings y oficinas por la zona. Ojo que nos las informan correctamente, hay que preguntar. Lo use varias veces y es muy bueno, aunque hay que tener un poco de paciencia. Para vacaciones, la ubicación no es buena dado que es dificil conseguir taxi, los taxis no quieren ir desde KL hasta el hotel o te cobran un costo extra. No hay transporte publico cerca. Las habitaciones estan venidas a menos pero estan remodelando por lo menos el lobby no se si las habitaciones mejoraran.

  

• jbotma

  10 julio 2016
  Hotel de negocios cómodo

  Estuve alojado unos días y las habitaciones son amplias y cómodas, y disponen de mesa para trabajar. El hotel dispone de wifi que funciona de forma suficiente para los usos normales, incluso funciona si tienes un VPN corporativo. Dispone de un par de restaurantes, uno japonés y otro internacional (self-service), donde también se sirven los desayunos por las mañanas.

  

• rookie_manik

  10 octubre 2020
  Nice hotel to stay

  Recommended hotel stay away from busy city road. Hotel is near to train station. Room is very clean and well organized. Bed is standard queen size with very comfortable pillow. Hotel staff's are friendly and helpful.

  

• JAMILEYJAAFAR

  18 octubre 2020
  ^Simple and Beautiful^

  The location is quite far from the city of Kuala Lumpur but you only need about 15 to 30 minutes to get to famous shopping malls such as One Utama, Mid Valley, NU Central and so on. The hotel is adjacent to the oldest University in Malaysia, the University of Malaya and also adjacent to the Petaling Jaya & Kelana Jaya industrial areas. The location is quiet and suitable for relaxation because the hotel facilities are also complete.

  

• codyauyong

  07 marzo 2021
  So much hassles to redeem Lazada voucher

  Stayed for 1 night on 6 March 2021 (room number 1104) using Lazada voucher. The voucher came with high tea and breakfast for 2 persons. I sent an email to hotel to make room reservation and was replied by Reservation Supervisor, Ms Sha. On my email, I had stated very clearly that I didnt want a connecting room. Guess what? I was given a connecting room when I checked-in at 1.45pm by Mr Faris. Then, I asked him why I was given a connecting room and the answer given was no room was available. The hotel was not running 50% of room occupancy and how could be no room was available? I rejected the room and got a non-connecting room at 2.30pm. 2 rooms keys should be given without asking as this is normal standard as 1 key is used to switch on the room power. A room deposit RM150 was required. The best part was the steps to redeem the Lazada voucher and Ms Sha didnt know the process well. She even mixed up my gender. Step 1: Sent an email to make a room booking which I was happy to comply Step 2: I need to wait for the hotel to call me back to confirm which date I wanted for the high tea despite already informed Ms Sha over the phone. Step 3: I was told by Ms Sha to go to the reception counter first to validate my voucher. In actual, I could go straight to restaurant and dine in. No need to waste my time queue up at the reception counter. Step 4: While having my meal, a restaurant staff approached me and asked to sign a zero amount guest bill to confirm that I had already claimed my high tea. Step 5: I was ready to check in about 1.45pm and showed my voucher. Then, Mr Faris validated my voucher. Step 6: Last step, I was asked to screenshot my voucher and sent via email to hotel as the hotel needed it to show to Lazada and claim money. This is first time I heard such a nonsense. I had bought many digital vouchers and none of the merchant asked for the screenshot of redeemed vouchers. If the hotel really wanted to have the screenshot of the redeemed voucher, the staff should use his phone and capture. The high tea had limited choices. The main were fried noodles, noodles soup, fried rice, chicken rice. No Western, Japanese and seafood cuisine. The desserts even had less choices with rojak, cut fruits, 1 type of jelly and cake. Same goes with buffet breakfast. Plain nasi lemak, fried noodles, porridge, hash brown, bacon, sausages, bread, cereals, cut fruits and egg station. On a positive note, the room was clean and everything was functional. The foreign female room attendant who sent me body lotion and bathrobes was efficient and delivered the items within minutes. Also, the Chinese male chefs as servers during high tea were easy approach and friendly. The reception staff should learn from their colleagues what is a 5-star hotel service as no guest greeting whenever I approached the counter. No explanation given on the usage of pool, gym (during CMCO period) and breakfast. Just told me the wi-fi password. I regretted that I still have another Lazada for Eastin Hotel. Should have buy other hotels vouchers.