E M Grand Hotel

Comentarios destacados

• SLGOH

  06 noviembre 2011
  Bad housekeeping and poor ventilation

  We stayed 2 nites at this hotel in November, on the first nite we arrived late in the nite. When we checked in, the bedsheet was stained. Did not ask for housekepping to change as it was after mid night. The next day, we asked housekeeping to changed the stained bedsheet which they did immediately. However, we then found cigarette ashes by the window that was left over by the previous guests. The major problem of our entire stay was the air-conditional. They hotel keep switching off the central air-con, saying that they are responding to the state call to save electricty. The room was at 27degree all night and at times there was no air coming out of the ventilation. Conditions in the room were so tough that we couldn't sleep the whole night. Same thing happens on the 2nd nite. Very disappointing despite the decent looking renovation. Lift and rooms constantly full of cigratte smell. There was a complete lack of consideration for guest comfort.

  

• mini_shawn

  24 junio 2013
  Room size is okay and well designed, a bit far from the lake, average price

  Room size is okay, and sleep quality is good. But mention that the bathroom is made by glass it means you can see the guy do everything in it. And the room we got is facing a building which is just about 10 meter from us it means you have totally no view at all. Location is just fair, far from the lake and the center(15 minutes bus), at night, it's quiet, but hard to find store if you want to get a soda or something. Don't try to use the bike to the lake but a bus will be better( as I remeber, it's no direct bus to the lake). Price is just okay during we stay( Oct 2012), and reception is a little bit cool when we be there, but we got two mini mooncake in the first night(during the mid-autumn day). However, I should deserve more with that price.

  

• jthk2013

  30 noviembre 2013
  Hotel Quality

  The room is well equipped with free internet service and spacious but the environment is too noise. The traffic flow just in front of the hotel causing nuisance the whole night through. The breakfast is highly disappointing. Everything is cold. Even the soya milk that does not require special skill to prepare has a smoky taste. The coffee is undrinkable like water. Only the egg, fruits, yohgurt (factory product) are edible. The hotel ought to think of installing a double glazing to reduce the noise and to improve its breakfast quality so as to add value to the hotel rather than wasting the good location.