Dushanbe Serena Hotel

Comentarios destacados

• HadiHusani

  20 abril 2020
  Fantastic weekend getaway

  The Serena team made this weekend special. Great attentive service and wonderful friendly teams. Thoroughly enjoyed the rooms and great food. Will be back often! Special thanks to the General Manager and his family who made us feel like we were at home.

  

• fumedaly

  01 junio 2020
  A wonderful stay in Dushanbe

  I stayed at the Dushanbe Serena Hotel for 4 days and then another 3 while visiting Tajikistan last year. The rooms were clean, spacious and included a really INCREDIBLE breakfast buffet. I was particularly impressed by Rukhshona, who is one of the Managers there. You could see that she was the anchor for many of the staff while ensuring an incredibly high level of service. I was so impressed that I spoke to her about her commitment to her job which is clearly so much more than professional. She explained to me that as the Serena chain is owned by the Aga Khan family, the head of which is the living Imam of the Ismaili people, a faith to which she belongs including many of the staff originating from the Pamir area of Tajikistan. She explained further that her commitment to providing the best service is actually how she honours her traditions and pays respect to the Aga Khan. It's rarely that you will find any professional in the world with a spiritual connection to their workplace and this is incredibly evident in the level of service you'll see at the Dushanbe Serena. I'd go as far as saying it's been one of the most enjoyable stays of any place I've visited - and I'm a documentary filmmaker that travels the world. I hope to visit soon once the COVID-19 situation improves and enjoying that lovely breakfast and top notch service.

  

• Mario T

  05 junio 2020
  Great Hotel with excellent Staff

  I was extremely pleased to be able to stay in Serena Hotel Dushanbe during these difficult and uncertain times (Covid-19). The Hotel Manager and staff were very helpful at all times, and did everything to make sure the guests could enjoy their stay even though the circumstances. The restaurant is great, and even after a month in the hotel I enjoyed eating the food. The staff was very friendly and eager to help, and their level of English is very good. Would be happy to come back to this great hotel.

  

• alikarim

  22 agosto 2020
  Excellent hotel, with great staff

  We stayed here for about 5 days, and had a very enjoyable stay. We were sighseeing, and this hotel is well placed centrally, located close to down town. So very convenient, modern, clean, with great service. The ATM attached to the hotel (not run by the hotel) had run out of money, and since I had to pay right away to my driver for the drive from Khorog, the front desk kindly advanced me money to pay off the driver. This has never happened to me before and I deeply appreciated them stepping forward like this. Highly recommended.

  

• Safia J

  20 octubre 2020
  Impeccable staff, phenomenal hotel, perfect location

  Simply amazing, I can't say enough great things, but I'm going to try! When you think of the Serena brand, you think premier and the Dushanbe Serena Hotel fits that perfectly. Our stay was phenomenal! The staff is very professional and so kind. We were comfortable and absolutely enjoyed our stay there. Thank you Dushanbe Serena Team! :) Let me break it down: Location/ hotel site: The hotel is walking distant from restaurants, entertainment, city center, markets, etc. The building is beautiful, modern, pretty to the eye, and has a geometric vibe. The view from the elevator is captivating, you can see the snow capped mountains. The site is clean and pristine. The rooms and bathrooms are spacious and modern. The business area is easily accessible. They have great WIFI throughout the hotel. Conference room is large and has a pretty view. The staff brought us snacks and beverages during our meeting. In the lobby, there is a counter where you can buy pastries and snacks, they are fresh and yummy! There is also a gift shop/ small store, as well as a trendy restaurant-ish area, with the sweetest staff! Service/ staff: We had a late night arrival and even then we were warmly welcomed and greeted. The staff took care of us, got us situated, and asked if we needed anything at all. Breakfast was a delight, so many buffet and made to order options. Decadent pastries and juices! Food was fresh, looked delicious, and tasted even better! I'm still dreaming about the fluffy, veggie, and cheese omelet! Dinner options were great too, again fresh and delicious! The staff checked on us through out our stay. They went out of there way to make sure we were comfortable and attended to.