Dunston Hall

Comentarios destacados

• DYLAN234

  18 junio 2008
  Nos encantó la habitación deluxe, los jardines eran preciosos, ¡pero la comida, un desastre!

  Acabamos de regresar del 40 cumpleaños sorpresa de mi marido. Lo celebramos en el Dunston Hall de Norwich. Al llegar nos dio la bienvenida el atento y agradable personal. Nos alojamos en una habitación deluxe, muy confortable y bien decorada. Nuestro cuarto de baño estaba bien a excepción de la presencia de una severa grieta en una pila. Había reservado previamente la cena de celebración en uno de los restaurantes del hotel; a las 20.00 nos sentábamos a la mesa, pero tuvimos que esperar 30 minutos a que llegase el vino y a que nos tomasen nota de los platos... Y antes de que llegase el primer plato tuvimos que esperar una hora... ¡Por no hablar de los 40 minutos que tuvimos que esperar para que llegase el plato principal! ¡Nos quejamos pero no nos trajeron la carta de postres! ¡Nos fuimos del restaurante porque ya no soportábamos tener que esperar otra vez! Además, la comida era fatal... El pescado no era fresco, el bistec estaba muy duro y las verduras, sosas. Encargué una tarta de cumpleaños con 40 velas... Pero cuando llegamos al bar vimos que se trataba de un postre con unas letras que rezaban "Feliz Cumpleaños", ¡pero no era la tarta ni las velas que yo había pedido! Como disculpa nos ofrecieron una botella de un barato vino espumoso, y nos cobraron 160 libras por la placentera experiencia... No vayas a Dunston Hall si te gusta el buen servicio y la buena comida.

  

• BIICSANS

  21 febrero 2016
  No esta mal pero podría estar mejor!!

  Pasamos un noche en familia en habitaciones dobles separados por kms entre unos y otros. El restaurante grande y sin personalidad con personal sin experiencia pero atenta sirviendo. Merece la pena pasear por los alrededores y descubrir la iglesia y el cementerio antiguo.

  

• Bibulous

  30 diciembre 2020
  Christmas special

  Dreadful, rip off. We took a Christmas package at approx £500 each for three nights. Staff tried hard but untrained and unskilled waiters cant do much. Food at every meal was cold. It was also border inedible. Xmas lunch at £79 per person was an outstanding fail. Cold, as with every other meal. Tasteless. Soggy. Not worth £7.90, unappetising and inedible. Dated decor augmented with 40 watt light bulbs only increased the feeling of gloom and despondency induced by this awful waste of money hotel

  

• peterhaynes59

  10 enero 2021
  Christmas package cut short by covid 3 adults 1 wheel chair user

  Country house hotel vintage styling some rooms refurbished in a traditional manor not a chain hotel look alike.Other areas look in need. Following a cancellation at another hotel due to covid this was a very late booking. The access room we would normally book was occupied so the hard working reception staff checked a number of rooms that may fill our needs. we booked 517 & 520 both looked recently refurbished large modern bathroom Hotel supplied bath board to help access . The room i think is a standard but has more than enough room for wheel chair Restaurant is covid spaced and now spreads over a number of rooms . Breakfast is a reduced menu served to table. Eggs freshly cooked but some other items could have been warmer . A lot of staff on duty all friendly and hard working thoroughly cleaning tables chairs hand rails between customers . I dont think i have felt safer in any public area in covid pandemic. Other meals tasty well presented but again could have been warmer may be because of spread of restaurant. Pool spar area is excellent lovely pool looks like new sauna and steam room but must be booked . The only problem we found was access to pool .Lift access to pool reception but 12 or so stairs to pool not mentioned at any time. not a problem for most but an issue for wheel chair user.

  

• Glenn F

  09 marzo 2021
  Booking for cancelled so to lockdown and could not book a different date

  We had a voucher bought for us as a special gift for a overnight stay with breakfast in March but do to lock down we can not use it,after speaking to a number of staff was told this can not be used as the prices have gone up unless we want to pay a extra £69 I feel like this is taken average of the situation