Doubletree Oak Ridge

Comentarios destacados

• Ccastellanos M

  13 enero 2017
  Mobiliario Anticuado pero bien conservado, ubicacion accesible

  El hotel esta bastante bien ubicado, facil acceso, cerca de Restaurantes y un walmart. las Habitaciones estan muy limpias. El personal es muy atento y la galleta de bienvenida en el Check in es deliciosa, si vas por negocios al area es una muy buena opcion para quedarte.

  

• Beavers49

  04 junio 2020
  Awesome staff

  Charles, Ashley & Will were super awesome & helpful! We had a great stay!! We will definitely stay here again. They explained everything to us & were very friendly. Charles was very nice & he seems to be a hard worker.

  

• 549nealg

  24 junio 2020
  Extended Stay

  The Double Tree in Oak Ridge, Tennessee was a pleasant stay. Because of my stay during the COVID-19, not all amenities were available. But the staff did a great job making my stay easy. The receptionists did a great job and Holly in particular did a great job, nothing too much trouble. Ill be sure to stay here the next time Im in the area.

  

• parsapoor

  08 septiembre 2020
  Great Experience

  We stayed there last year at the same time and we were so happy with our stay, This year it was even better. They follow all the protocol regarding the COVID -19. The room was very clean and hand sanitizer were everywhere .Front desk Ashley was very great and try her best to consider all the concerns. We had small confusion with the breakfast which BreAnna solved it in best possible way. The room service was very convenient. Good food at very acceptable price . I definitely return to this hotel .

  

• L992YZconnies

  28 septiembre 2020
  Customer Service Terrible (Rude)

  For being such a luxury hotel, the staff (except the wonderful young lady that worked the evening shift when we checked it - she was sweet and wonderful) were rude and pretentious. The hotel was very clean and the rooms were great. However, we booked there because there was a restaurant and a bar. COVID had it closed, which was expected. However, there was not even any coffee in the lobby offered. No quick breakfast given. The maids never came to our room. We had to go to the front desk to get clean towels. Then we had to go to get coffee pods because they only give you two day. Then we had to go back down in the morning to get more coffee cups (because there were only two). When I went to the night clerk to get the coffee pods I also asked for creamer. He said they didn't have creamer. I said, well, there was some in our room we just need more. Could he get some from housekeeping. I was told housekeeping was not on duty (very rudely.) The next morning our friend went down to get cups for his room and asked for creamer and more coffee pods. That staff member gave him a key to a room on the floor and said help yourself. There was muffins, breakfast burritos, creamer, coffee, cups, cereal. Why weren't we offered the same or told about this? I have travelled almost every month in 2020 and stayed as hotels that didn't have the "luxury" rating and got great service, breakfast, free coffee, great rooms. Definitely would not stay here again.