DoubleTree Collinsville/St.Louis

Comentarios destacados

• MiguelOM

  14 marzo 2017
  Muy buen hotel. buen desayuno

  Buen servicio, el personal del restaurante especialmente amable. buen desayuno incluido. excelente habitación buena, limpia, con una excelente cama y juego de almohadas. recomendado para viajes de negocios

  

• GoPlaces684316

  18 febrero 2018
  Volvere

  Excelente lugar para viajes de negocios o de placer, la atencion del personal es excelente y la calidad del servicio que prestan es inmejorable. sigan asi. Las instalaciones son muy silenciosas ideal para descansar despues de un dia agotador de trabajo

  

• rhondac810

  12 septiembre 2020
  Zero Stars if I could

  My husband is a Hilton Diamond member and we are on the last stretch of a 10 day road trip. We have stayed at a Hilton property all but 1 night and have been pleased and had zero issues. However, this place is a rat hole. A layer of dust on every surface, carpet that hasnt been vacuumed well, a used half drunk bottle of orange juice in the nasty, college dorm fridge, a bed that squeaks on every move, outdated, over worn furniture and stained carpet. Also, trash left under dresser. Thankfully, I had sanitizing spray because of the pandemic and I sprayed every surface we would possibly touch. Im glad we stayed here on points and didnt pay real money for this dump. Beware! There are other hotels around so stay in one of those. Not typical of the Hilton brand!!

  

• wetravelalot007

  04 marzo 2021
  Large Double Tree in Southern Illinois

  We were staying in Southern Illinois on a business trip through the area. We enjoy staying at Double Tree's so this place caught our eye. The Good: The entryway to this hotel is well done. It is a large common area that is open and makes you feel like you are staying in a large city. The check in was smooth and pleasant. This is a large hotel with plenty of rooms. The rooms themselves are large and well done. We had decent sleep quality. The rooms cleanliness felt adequate. Nice bathroom and amenities. The "not so good": Deteriorating parking lot and sidewalk entering the side door. They had salted the area days before and it was dirty. The dirt and salt were tracked into the hotel and was not addressed at all during our stay there. The elevator and hallway to our room were also dirty. Needs a good common area cleaning. Our shower did not have good pressure. Overall this is not a bad place to stay. We understand there are a lot of factors going into keeping a place clean during the winter (not the least of lack of staff). This place is not bad in anyway but the buyer needs to know what they are getting into when they book their stay. We would not be afraid to stay here again but there are quite a few options in the area.

  

• Aaron H

  03 diciembre 2020
  Good location...average rooms

  I stayed here for two days while in the St. Louis area for business. Despite the pandemic check-in was a breeze and efficient. Perhaps because of the limited contact with the receptionist due to the pandemic my Hilton Honors status wasn't mentioned/recognized but I did still earn points for the stay. The room was just average. A frequent Hilton traveler I have stayed at many DoubleTree's and this one was average. The rooms were clean but could use some updating. Everything seemed a bit dated. The mini fridge (I posted a picture) was completely banged up...worked...but was definitely not an appealing room feature. The hotel sits among several different hotels and restaurants. It's also right off the interstate and just minutes from downtown St. Louis which is nice. All in all...average. This DoubleTree should definitely consider getting the Hilton DoubleTree updates that are more modern.