DoubleTree by Hilton Hotel Syracuse

Comentarios destacados

• monthez

  11 septiembre 2013
  Buena opción

  Me gusto el lugar, bien ubicado para mi propósito, las habitaciones muy bonitas con buena limpieza, el restaurante relativamente bien y la comida también aunque hay que pagar extra por el desayuno, la verdad me gusto el lugar y lo recomiendo

  

• swoodruf

  08 noviembre 2020
  Beautiful Hotel Eerie Quiet

  My sister and I stayed at this Doubletree on our way home from Cape Cod. When we entered the hotel, it was dark and seemed like a mausoleum. The pandemic has devastated the hotel industry. Everything was extremely clean, and I was able to check-in online. The hotel restaurant was closed, but we were told it was due to it being a Sunday night. Staff was terrific. I really like the door seal that tells you that the room has been cleaned and sanitized. Very large room with great beds and pillows. (That is one reason I am so sold on the Hilton brand. I consistently find good beds and pillows.) The hotel had a bagged breakfast when we left in the morning. And, as always, we got a wonderful Doubletree warm chocolate chip cookie!

  

• nickcL7090VV

  03 diciembre 2020
  Front Desk/Hotel Van HORRIBLE

  Hotel van picks up several other guests from other hotels. Waited an hour at the airport for our group to get picked up. Tried calling hotel several times to get an update on the arrival time of the van, only to be continuously sent to the hotel greetings page... assuming this was done by the ever so present front desk staff. Originally asked if we could take a taxi the hotel could pay for. Front desk staff told us no we had to wait. I dont believe well be getting great service this stay.

  

• T B

  29 diciembre 2020
  Awesome stay!

  Had a great stay and slept beautifully! These beds are VERY comfortable. Mike at the front desk was very good at his job, detailing the restaurant/bar hours and policy regarding this whole Covid 19 thing. Mike also explained the pool/fitness hours and policy as well as the hotel shuttle service. he explained that the shuttle runs to and from the airport to pick guests and airline crews. He also stated that the hotel DOES NOT stop at other hotels to pick up their guests, as I had a concern after reading a previous review. Mike recommended the steak flatbread for dinner and it was amazing. Shout out to Mike for his outstanding customer service. T.B Syracuse

  

• Dominick M

  22 febrero 2021
  one night stay

  Front desk staff extremley nice, keep up the great work. Hotel was nice and clean. pool area also descent., water in pool was warmer than some other hotels ive stayed at recently. rooms were also clean and hotel was a good price. Used hilton app to check in and room was ready 3.5 hours before actual check in time which was nice and also got complimentary late check out of 2 hours later which was also nice.Would stay again