DoubleTree by Hilton Hotel Phoenix - Gilbert

Comentarios destacados

• OfficialBulletin

  15 enero 2014
  Hotel Confortable y práctico

  Este Hotel, aunque sin lujos es un buen lugar para hospedarse si estas por la zona, destaca por la amabilidad del personal el servicio, y la limpieza de sus instalaciones. Cuenta con piscina y un pequeño gimnasio, de uso gratuito si estas alojado en el, y un pequeño bar/restaurante. El desayuno es correcto, tipo buffet,. Las habitaciones son amplias, confortables y están muy limpias, las camas son especialmente cómodas, lo que te asegura un buen descanso. Cuenta con amplia zona de aparcamiento totalmente gratuita.

  

• enriquer490

  25 septiembre 2018
  Muy ruidoso

  Hay demasiado ruido en la habitación lo que me ha provocado dormir mal, el aire acondicionado también es muy ruidoso, por lo que tengo que apagarlo por las noches, dada la zona, al apagarlo hay demasiado calor. La cama no es muy cómoda.

  

• enriquer490

  08 abril 2019
  ruidoso

  El personal es atento y el servicio en general es bueno, pero, es muy mal aislado y los ruidos exteriores para mi son muy molestos, provoca dificultades para dormir. Podrían variar un poco mas el desayuno, los cuatro desayuno fueron exactamente iguales (misma comida, misma fruta)

  

• Sane_Adventurer

  15 enero 2021
  Standard Double Tree

  This is a good property in the Hilton chain. Some attention to detail is needed as while our rooms were sealed after cleaning, when we entered we didn't have any soap or hair products in the room. Front staff were very nice and accommodating. They didn't not clean between days but that may be more of a Covid thing. Likewise the typical breakfast bar was regulated to only sack breakfast of fruit and muffin. One thing I did find poor and again may be a covid thing was charging for a coffee from their urns. Typically Hiltons have bottomless coffee urns for customers and while they could have given out individual cups from urn they were charging Starbucks type fees. Off putting when already getting less due to Covid.

  

• GoTravelLife

  14 febrero 2021
  Definitely needs an update

  The room was clean, sealed to enter, remote control was in a sanitized bag. Bed was super comfortable as well as quality pillows. Staff wore masks that we saw, there is hand sanitizer inside the front door and signs everywhere saying to wear a mask. Staff did NOT enforce other customers wearing masks, so there was awkward discomfort at times. The bartender was fantastic- we ordered dinner (burger and hummus plate) and then breakfast (was free as a diamond) and har eggs, bacon; potatoes, sourdough etc. all good. Nice guy and he works hard :). Bartender is a 5, the hotel is a 1, this the 3 score. Now to the downsides, this place is really run down. Shabby, beat up; no other words. The tub caulking was gross, the shower stream is like standing under a garden hose. The couch is sunken in the middle- it was comical trying to watch TV without both of us 'sinking' into the center of the couch. The pool was nice and there were plenty of places to sit outside and have a glass of wine. Tons of teens in the pool playing chicken, so didn't swim, but they were having fun, all good. Also, the road noise is horrendous if you're on the east facing side (even numbers). Even with the AC unit on continuous fan, wow. The upside is you have a fantastic view of the sunrise over the mountains- trying to still find a silver lining :) Definitely not worth what we paid, BUT, the weather was glorious; we enjoyed our Brio lunch, and walked the entire mall just to absorb the sunshine.