DoubleTree by Hilton Hotel Norfolk Airport

Comentarios destacados

• cabof

  10 septiembre 2020
  Dont walk RUN!

  Lets start with the lobby, the hotel was dark and dated. We proceeded directly to the elevator since we checked in online. The elevator was filthy ( as pictured) and sound like it could quit working at any time Upon entering our room, it smelled musty and mildewed, the bathroom was had stains and had black mold on the ceiling (as pictured), which probably accounts for the smell we encountered. The furniture in the room was well worn and beat up, the desk chair was torn, the desk, bathroom vanity and dresser paint missing and scuffed up ( also included in photos). Also, we had to set the A/C at 60ish, we were comfortable but at that temp. we should have needed extra blankets and winter pjs. A couple positives, the sheets and bedding were fresh and the bathroom towels appeared to be new. There is a new Home 2 Suites directly across the street that opens November 2020. Until then, save your money and save yourself a huge disappointment!!

  

• Ernst_Piercy

  06 noviembre 2020
  Fine but old

  An older Doubletree, but, in spite of other recent reviews, it is clean and comfortable. Close to the Norfolk makes is very convenient. The restaurant was open for dinner, but there were only grab and go bags for breakfast (which is their norm on the weekends during these Covid times).

  

• Traverlers_112

  09 noviembre 2020
  Getaway

  Had a very enjoyable stay. Highly recommend to anyone looking for an excellent getaway. Overall excellent. Staff very friendly, very clean, excellent pice. Excellent location to shopping, restaurants, airport etc.

  

• Kraig M

  12 febrero 2021
  Pleasant, Great Deal for the $$$

  Stayed a night awaiting a family member surgery. Called at 10 pm...staff answered quickly and were very pleasant and efficient. Lobby was clean and quiet. Room was spacious and had all I could ask for...including a large and comfortable bed. Perhaps the CLEANEST hotel room I have ever stayed in. Breakfast the next morning was (free) coffee and a GREAT breakfast burrito. Service at the restaurant was impeccable. Checkout effortless.

  

• jpennett

  13 febrero 2021
  Double check what's really available

  Check in went okay buy when asking about Breakfast was told oh sorry we dont have breakfast on the weekend. We do have a muffin and breakfast bar to go bag. Went to get bag to go and no juice. Had to go get Waters. Called down to ask about a 12:30 check out due to flight at 1:45. Sorry check out is at 11:00. I asked if a diamond member could get it extended per standard practice. You can stay till 12 but that's it. Called back and asked if the shuttle was every 30. Sorry we don't have a shuttle available today. Went to hang at the restaurant to waste and hour. Yep you guessed it not really open although it said it was online. Again double check what is and is not.