DoubleTree by Hilton Hotel Lincoln

Comentarios destacados

• kriste619

  23 octubre 2014
  Exelente

  Muy céntrico, a lado de casco antiguo,a lado del río, personal muy amable, en el hote se come muy bien, el desayuno completo las habitaciones limpias. Todo correcto. De negocios o con familia os recomiendo.

  

• Emmanuel R

  22 septiembre 2015
  Muy buena ubicación

  El lugar de alojamiento es bastante cómodo. El personal que atiende el rastaurante (5to. piso) durante el desayuno, son jóvenes muy amables. Gran variedad de productos para desayunar. La ubicación destaca por estar en una posición desde donde puedes caminar hacia todas las atracciones de la ciudad, incluso a la Catedral.

  

• lorenzo2468

  23 agosto 2017
  Terraza con vistas

  Habitación y hotel muy bien, cumple todos los requisitos de un Hilton. El servicio impecable, destacar a la recepcionista española, muy eficaz con los productos y servicios que ofrecía el hotel. Los mejor la terraza cubierta con vistas a la catedral. Buena la cena y las copas en esa zona. Precio asequible.

  

• JJknight1

  22 febrero 2021
  Well below standards

  Stayed for one night, called up the day before to ask for parking to be reserved but was told its first come first serve, however upon reading other reviews other guests was able to reserve a slot with no issue. Underground parking not fit for purpose, we saw a few cars bottom out as its a very steep incline, our mini had to go at a angle to avoid scraping the sills and at £12 per night its quite costly. The room we had was on the first floor with a view of a car park, dirty carpet, tv remove was cover in dried chocolate over the buttons and finger smudge marks on it. You could hear the lift from the bedroom each time it moved, and the bed was really hard. 2 out 5, would have been a 1 but the room service was very efficient and pleasant to deal with.

  

• 339emilyf

  03 marzo 2021
  Warning-Hilton will take extra money from your account without your knowledge or permission

  During my stay, I checked my bank account to see the amount of the room rate had been taken twice. Upon raising this, I was informed by the receptionist she had accidentally charged my twice. I was told the amount would take up to 10 days to go back into my account. I then had to spend further time speaking to three different members of staff over the course of the next few days, and was eventually then told it was a pre-authorisation fee (if this is the case its not clear when you book or check in and must be in very fine print in the T&Cs). Im not sure what the truth is but my account if still down by £54, five days later. They gave me free parking but refused to take a little something off my bill for the financial inconvenience, time, and stress. Over the phone manager also wrongly stated the hotel was only for business purposes due to COVID - I had to correct her that their own waiver that I signed included all reasons for essential travel including helping someone move house, which indeed I was doing - and helping my elderly and unwell Grandfather to do such. This issue with the Hilton made my stay even more stressful than it needed to be and I wont be staying there again.