Doubletree by Hilton Coventry

Comentarios destacados

• GabrielR161

  31 enero 2018
  Nada especial.... Cuidado al aparcar.

  El hotel se encuentra situado a las afueras de la ciudad. Típico modelo Hilton de America, de pocos pisos y gran extensión horizontal. Habitaciones amplias aunque algo anticuadas y sin un cuidado especial de la limpieza. Camas muy cómodas con colchón nuevo (al menos el que me tocó a mi). Recepción amable, pero poco expedita. Desayuno multitudinario en cuanto a huéspedes, y con poco servicio. Poca variedad de viandas y calidad, standard. CUIDADO! El aparcamiento que hay frente al hotel es de pago, no te avisan al llegar, y llegan multas de 90 Libras. Como hotel, nada especial. Sin más.

  

• SAVF2014

  10 octubre 2019
  Errores importantes de servicio de lavandería y de servicio de habitaciones

  Pese a que se disculparon, se olvidaron de envíar a la lavandería la ropa que había depositado en recepción a las 7am. El servicio de habitaciones por la noche tarda mucho en llevar la cena (45min de medía) y un día se equivocaron totalmente en lo que me trajeron, ya que había pedido una cosa totalmente diferente. Creo que son errores que no deberían suceder en un hotel de la cadena hilton.

  

• Channi_polizzi_1991

  14 enero 2021
  Such a wonderful, friendly place to visit!

  This hotel is such a lovely place to visit! All the safe and especially the reception staff are so friendly and kind and will do anything to make sure your stay is as pleasant as you need it to be. My partner and I love coming to this hotel time and time again because we are made to feel so welcomed and we see it as a second home as the safe make us feel like we are all a big family they look after us so well. My partner has had to stay at the hotel quite a lot in 2020, because of his work and the hotel have made sure he has a very good stay every time! The food also is very good and the chefs are so helpful when it comes to my fussy eating and my nut allergy, they always do something I like and am able to eat. We have also spent Christmas at this hotel in the past and its been so lovely to come back to the room from a Day out to find a lovely bottle of Fizz waiting for us and also some sweet gestures such as chocolate and little notes/cards. They are so kind and thoughtful at this hotel! We will surly come and visit again when lockdown is over cant wait to see our little family again! Miss you all, Wendy, Beverly, Natalie, and all the other amazing staff at the Double Tree hotel! See you soon! X

  

• GlossopBornNBred

  15 febrero 2021
  Actually very impressed

  Arrived late on yesterday evening after booking through hotel tonight and had a bit of an issue where my booking wasnt showing up... here we go, I thought! It seemed a little bit of an argument to begin with but rest assured they sorted it and even included a complimentary breakfast to apologise for the disruption which was done very well as a take away service to be fitting with covid ruling! All staff have been very friendly on passing and informative of any questions I have had! I needed my room for a while longer due to my plans (usual check out is 12:00) they double checked offered me stay up until gone 5pm free of charge and theres absolutely nothing else I couldve asked for! Lovely clean room, good location and great price! Very happy

  

• EBZPA

  03 marzo 2021
  Customer Services - Jenny Heath

  I have had to make a booking and Jenny Heath assisted with it, she was very professional, helpful and made the whole experience a pleasant one. She anticipated extras that I needed and was flexible when I needed to make changes.