DoubleTree BWI Airport Hotel

Comentarios destacados

• Luis Javier R

  22 julio 2013
  Hotel cerca del aeropuerto

  Es un hotel ubicado cerca del aeropuerto de Baltimore, lejos de todas partes, en mitad de la nada, pensado para reuniones de negocios, o para personal de vuelo. Hay muchas agencias del gobierno en la zona y abundan las reuniones de todo tipo. Probablemente tienen medidas de seguridad y/o acuerdos con dichas agencias que hacen del hotel una buena opción para ellas. Por lo demás, la habitación estaba limpia, era amplia, el mobiliario renovado y el servicio del hotel muy eficiente, con una mínima interacción con el cliente. Al llegar te dan una galleta, lo cual me pareció ridículo. Mejor que incluyan el desayuno en el precio de la habitación.

  

• Daniela C

  13 julio 2015
  muy atentos

  Llegué con ticket otorgados por la aerolínea United, por atraso de vuelo y tuve que pasar una noche más en EEUU, el traslado al hotel y al aeropuerto es gratis, impecable la habitación, muy limpia y acogedora. El personal muy atento y amable, a pesar de que mi inglés es muy básico. La comida es simple pero buena.

  

• creneacet

  22 julio 2020
  Amazing Front Desk Clerks

  I cant say that Ive ever had a negative night here at this establishment. The beds are super comfy, the front desk staff is eager and extremely friendly to assist you with any type of accommodation you may need as well. Tion and Charlie happily helped me at any hour with my many request, and at times I can be needy. They have a shuttle to and from the airport or to restaurants near by, which is a great to have during these times. I will definitely be back.

  

• Debbie H

  24 julio 2020
  Nothing positive about this hotel

  Overall a bad hotel experience. Man at the front desk was not wearing a mask and came around desk to speak with me, so was extremely close to me. Anther girl behind the desk had a mask on but it was below her mouth so served no purposes at all. When I made the reservation I asked for a room with 2 double beds and when I checked in I was told that there were no double rooms available. I was told there was a pullout bed. I would have picked a different hotel had I known that when booking. I asked about sheets for the pullout and was told they were in the closet of the room. We got up to the room and our room did not have the "seal" indicating that it was cleaned and it wasn't the room that the app indicated I was check in to, so I went back to the front desk and explained that the room didn't have the "cleaning seal". I asked for a different room, but their answer was to just have someone go up and put a seal on the door. It was obvious I was not going to be moved and a sticker wasn't going to solve the problem if the room was not cleaned properly, so when I got to the room I had to clean the room with the wipes that I brought with me. The room was not clean at all. I did my best to clean it but things like the light switch in the bathroom were black and dirty. The shower would back up so you were standing in water when you took a shower. The bed was lumpy. Anyways, when we got into the room, and after cleaning it, we tried to set up the pullout bed and there were not sheets/pillows anywhere in the room. I called the front desk and was told someone would bring them up. 30 minutes later no one had come so I called again and was told to send someone down to get them. I'm not sure if we were supposed to get a breakfast, but nothing was offered. And as a trivial note, Doubletree is known for their cookies and they were offered to us during our stay. Overall, not a pleasant experience. I don't have anything positive to say about this property. Will definitely not be staying here again.

  

• Q7776ORmichaelb

  08 febrero 2021
  Good option

  Nice hotel, convenient to the airport and highways. Excellent staff, shuttle service to and from the airport and restaurants. The hotel restaurant and bar is OPEN!!!!! Huge parking lot. Great price you definitely get your value