Discovery Holiday Parks - Emerald Beach

Comentarios destacados

• 789pepap

  21 agosto 2019
  Detalles que pulir

  Nos alojamos en una plaza powered,36 dólares. El sitio es tal cual lo esperado, buena infraestructura,incluso había canguros dentro del recinto. El problema surgió a la hora de la vena, aunque había carteles informando de que la cocina se podía utilizar hasta las 10 de la noche, a las ocho y media cortaron la luz, con lo que nos dejaron totalmente a oscuras. Entiendo que es temporada baja, pero si piensan hacer eso, lo normal sería que nos informaran al llegar, para así poder organizarnos nosotros. La piscina estaba vacía, hecho del que tampoco informaron. En fin, buen sitio, pero este detalle nos fastidió totalmente la cena.

  

• Lbh79

  21 diciembre 2020
  Meh!

  Positives - the swimming pool is heated. Close to beach and good for kids. Negatives - we stayed in a superior 5 sleeper cabin - I phoned the property and was assured there is space for a portacot. There is only about 30cm between the beds and walls, so the portacot can only go in the living room. This is highly impractical with a small baby that naps twice a day and go to bed at 7pm. So either baby needs to sleep on one of the beds while everyone watched TV with an adult next to her because shell crawl off the bed if she wakes. Or no-one can watch TV or use the living room after 7pm. The top bunk bed is only for kids above 9 years old. So if you have 3 kids under 9 years where would the 3rd child sleep? The top bunk is also shorter than a normal size bed - too short for a 9+ year old. The cabin sleeps 5 people but only enough space for 3 people on the couches. So 2 people would need to sit on hard dining chairs to watch TV or just forget about it. We found the unit impractical for our needs. The waterpark water is not heated. The cabins floor was very dirty - like its only washed with dirty water. The carpets in the bedrooms have not been steam cleaned in a decade.

  

• Travelled_8

  22 enero 2021
  Great park close to beach and Coffs Harbour

  We stayed here in October 2020 in a one bedroom cabin while holidaying with our son and family who were there in their caravan. The cabin was very clean and comfortable and only a short walk to the beach. It was during school holidays and so quite busy but it was quiet and very safe for our grandsons who loved to ride their bikes around and enjoy the facilities, pool etc. We would stay there again and recommend it to others.

  

• Dturn01

  23 enero 2021
  Don't Waste Your $

  We booked into an ensuite caravan site from the 2nd -9th jan 2021... and we decided to leave a day early! We paid $1000 for the site during this time(a fair amount!) and when we booked back in September, we confirmed the site had a concrete slab... Upon arrival to the site, we noticed that we did not in fact have a concrete slab, rather a piece of green floor mesh that was full of holes and rips.. **please not it was very wet during our stay, and we know weather cannot be helped nor changed BUT park maintenance can be!** As it had rained the night before, our site was full of mud and mud pits..The previous people who had stayed on the site had left some impressive tyre mud pits when leaving and there clearly was no attempt from park maintenance to fill them in. We spoke to management regarding our site, and were told that they would send someone to come and fill the holes and potentially look into more mesh on the site as we couldn't move to another. No one came! We had to go to the local camping store, buy more mesh to endeavour to make the ground safer for our 5 year old to atleast get to the ensuite to go to the toilet without getting stuck in the mud. Seriously! The site was all dirt, no grass at all which with epic rain amounts during that week turned to complete mud pits in which the flies loved to manifest in. We left a day early! With no amounts of help from the management, we couldn't stay any longer enduring it. Also, might I add, half the squirters in the water park do not work, the pool is a murky communal hole, the concrete/ access ways have many pot holes, many guests complaining as the bins were always over full and park maintenance was seen to only really use a blower to blow wet leaves before the next campers arrived. The sad thing was, the site next to us had fake grass!! They all should considering its all dirt!! I sent an email with attached images of our stay to discovery emerald beach as well as discovery parks in general twice and both times received no response or feedback at all. We will never recommend this park to anyone, nor return to this park nor contemplate staying at another discovery park any time in the near future Save your money, and go somewhere else!

  

• iamsuey

  24 enero 2021
  A very relaxing and enjoyable stay

  We decided to go camping last minute and there wasn't really a lot of options left, so we chose this place based solely on availability. Despite that we thoroughly enjoyed our stay. As it was still school holidays there were a lot of kids at this park having fun, so we didn't even try getting into the pool. Too busy. There is a restriction of 20 people anyway due to covid. Luckily only a short stroll to the beach for a dip. There is also another beach nearby Shelly Beach and a surf beach in Moonee Beach Nature Reserve. The amenities were modern and clean. The garbage truck came in daily to pick up garbage, even on a Sunday. Check in and out was easy and painless. You are given a mobile number to ring, with any issues. Said they'd rather deal with issues at the time, not later on. Aside from a slight maintenance issue with one of the toilet doors it was a well maintained park. Yes, the site we had was mostly dirt with a concrete slab and probably would not be good in the rain. However, we had great weather, so that wasn't an issue. Park has heaps of trees, so you get shade most of the day depending on location. As it was peak time the park seemed to manage well under the strain. The local restaurants were booked out for dining on the nights we tried. Can get takeaway instead though. Recommend going to Moonee Beach Nature Reserve and watching the sunset from the top of the hill overlooking the water. There is a great walk too from Emerald Beach around to there. You will encounter heaps of kangaroos on the walk. Would recommend this place especially to families with small kids with the pool, the waterpark, the beach and all the other great things like jumping pillows, volleyball court etc. Would stay here again, but maybe when the park isn't as busy. Even so we had an enjoyable and relaxing stay. Thanks!