Diamond Mountain Casino Hotel

Comentarios destacados

• SzhengReno

  19 septiembre 2019
  Great view and very comfortable beds

  I really enjoyed the view of sunrise from my room. The bed was very comfortable with plenty of pillows. The bar had their own brewery with some impressive offerings. I highly recommend the stout and Blonde Ale. Of course, you can always get the sampler and try them all. And a nice size pool with hot-tubs.

  

• luvaduck2013

  20 noviembre 2019
  Never Ever Will we return

  We stayed here on 11/15/19. We had driven almost 5-6 hours that day and were looking forward to resting. Lobby was near casino so we were greeted with cigarette smoke. We should have left at that point, but didn't. The room was nondescript. However, we could smell cigarette smoke for hotel claiming to be nonsmoking. They were in transition so HVAC wasn't working properly. We dressed in layers to keep warm in bed. We couldn't find extra blankets. At midnight the fire alarm went off. The people next to us were smoking. As we exited were told we didn't need to evacuate. Smokers were evicted. Cigarette smell lingered in our room. Next morning I tried to talk to supervisor Hailey about our experience. She stated it was our fault we didn't call - at midnight- re HVAC or blanket. The blanket was in a piece of furniture we didn't know it was stored. ( Again, our fault we didn't call. ) The floor creaked. The walls paper thin and could hear the party next door. It was the worst experience I've had in decades at a hotel. Just awful. Will never return.

  

• Electricguy

  16 marzo 2020
  New card system a joke

  Hey anyone played at Diamond Mountain casino lately , well if you said yes you probably saw the homemade signs players are putting along the road stating what a rip off they are , one sign called them crooks , their new system of monitoring everything you do while your there is ridiculous and is geared towards one thing ....TAKING YOUR MONEY . Stay away .youll be glad you did .

  

• pamrA1576HG

  29 julio 2020
  Theives. Fraud. Drug sellers. Stinks.

  Had to stay here as working locally. They charged my card for 3 nights even though they charged my bosses card for the same 3 nights! Charged his card 3 times!!! Kayla is incompetent or a thief trained by her bosses. She promised to only hold my card until my boss arrived and would then delete my card. She lied. She charged my card and his card. 4 charges for the same room, same night???? They have spent 2 weeks arguing about it and have finally returned 2 of the 3 fraudulent charges. $138.60 is still owed to me. So they charged me over $500 for rooms they also charged my boss over $900 for!!!???!!! What kind of Mickey Mouse outfit is this?? I will never trust them ever again and I will recommend that all my family, friends, neighbors and colleagues stay away. I don't gamble so I didn't use the casino. It stinks everywhere though. I think I gambled enough by trusting Kayla and her bosses. I can't keep calling them to get my money back as I am busy helping fight the fires! I wish people would just be good and honest. Not this place.

  

• Electricguy

  18 septiembre 2020
  The BIG MISTAKE

  Never take your friends to this casino and hotel and expect to have a good time , the casino is the worse Ive ever played at and Ive played a few , there slots are so bad they have to give money away , word is since they have no problem taking senior citizens social security checks from them via their slots they slowly going out of business , my friends havent talked to me since I took them there lol , but really pass this place up and go on into Reno youll have more fun and wont feel like you just got f*#%ed out of your money.