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Diamond Hill Resort

Hotel
5 Estrellas

Kerimcik Caddesi 11, 07400 Alanya

Valoraciones

Basado en 1488 comentarios

Ubicación
Calidad/Precio
Habitaciones
Limpieza
Servicios
Calidad del sueño

Descripción

Ubicación del establecimiento Si decides alojarte en Diamond Hill Resort Hotel de Alanya, estarás en la montaña y a menos de diez minutos en coche de Alanya Aquapark (parque acuático) y Puerto de Alanya. Además, este hotel con todo incluido se ...

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Descripción general

Ubicación del establecimiento
Si decides alojarte en Diamond Hill Resort Hotel de Alanya, estarás en la montaña y a menos de diez minutos en coche de Alanya Aquapark (parque acuático) y Puerto de Alanya. Además, este hotel con todo incluido se encuentra a 7,2 km de Playa de Cleopatra y a 8,5 km de Cascada de Dimcay.

Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 298 habitaciones con minibar y televisión LCD. La conexión wifi gratis te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales por satélite. El baño privado con ducha está provisto de artículos de higiene personal gratuitos y secadores de pelo. Entre las comodidades, se incluyen caja fuerte y botella de agua gratuita, además de un servicio de limpieza disponible todos los días.

Servicios
Relájate en la playa privada o aprovecha las demás instalaciones recreativas, que incluyen una piscina al aire libre y un tobogán acuático. Encontrarás además conexión a Internet wifi gratis, servicios de conserjería y una zona recreativa o sala de juegos.

Para comer
El régimen de este hotel es de todo incluido. El precio incluye las comidas y bebidas consumidas en sus bares y restaurantes. Se podrá aplicar un suplemento por comer en algunos restaurantes, o por determinados menús o platos, bebidas u otros servicios.

Acércate a uno de los 2 restaurantes de este hotel para comer algo, o aprovecha el servicio de habitaciones las 24 horas. Relájate con un refresco en el bar en la playa, en el bar junto a la piscina o en uno de los 3 bares con salón.

Servicios de negocios y otros
Tendrás tintorería, un servicio de recepción las 24 horas y consigna de equipaje a tu disposición. Pagando un pequeño suplemento podrás aprovechar prestaciones como servicio de transporte al aeropuerto (ida y vuelta) disponible 24 horas y aparcamiento sin asistencia gratuito.

Restauración
El alojamiento permanecerá cerrado entre el 8 de noviembre y el 15 de abril. El alojamiento cierra durante el Ramadán.

Datos de Interés
Las distancias se expresan en números redondos.

Dimcay: 0,6 km
House of Ataturk: 1,5 km
Centro comercial Alanyum: 2,8 km
Hospital Estatal de Alanya: 4,3 km
Anjeliq Beach: 4,7 km
Playa Mahmutlar: 4,8 km
Keykubat Beach: 5 km
Plaza de Ataturk: 5,7 km
Casa museo Ataturk de Alanya: 5,8 km
Estadio Oba: 6 km
Alanya Stadium: 6,2 km
Jardines de Alanya: 6,3 km
Reloj Mahmutlar: 6,5 km
Alanya Cable Car - Damlatas Station: 7 km
Alanya Aquapark (parque acuático): 7 km

El aeropuerto más cercano se encuentra en Gazipasa (GZP-Gazipasa - Alanya): 36,3 km

Información adicional

Check-in

Desde15:00h

Check-out

Hasta11:00h

Servicios

Acceso a internet
- Wifi gratis
Actividades - Tiempo libre
- Bar en la piscina
- Bar en la playa
- Billar
- Gimnasio
- Piscina exterior
- Piscina para niños
- Playa privada
- Sala de juegos
- Sauna
- Spa
Aparcamiento
- Parking
Complementos habitación
- Recepción 24 horas
Cuarto de baño
- Traslado de pago al aeropuerto
Exterior, vistas, ubicación
- Actividades infantiles
Generales
- Bar
- Guardaequipajes
- Restaurante
- Todo incluido
- Zona fumadores
Servicios
- Ascensor
- Bar-Lounge
- Biblioteca
- Caja fuerte en recepción
- Información turística
- Peluquería
- Salas de reunión
- Servicio de conserjería
- Servicio de lavandería
- Servicios de tintorería
- Terraza
- Tienda de regalos

Opiniones del hotel

Basado en 1488 comentarios

Ubicación
Calidad/Precio
Habitaciones
Limpieza
Servicios
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Comentarios destacados

Michelle-Schweiz
11 agosto 2018
Diamond Hill Resort
El hotel no es muy bueno , la gente que trabaja acá está malhumorada todo el tiempo , no saludan , no son amables. La comida es muy mala , el pan congelado y duro , nada fresco , las ensaladas parecen del día anterior , nada tiene sabor , no recomendable, felizmente cerca del hotel hay un restaurante muy bueno queda en dirección al mar. La habitación está bien , limpia , y el aire acondicionado funciona bien. El entretenimiento es muy corriente , El todo incluido se refieren a todo lo que hay en el hotel que es muy barato y malo , las bebidas son malísimas , parecen más jugos de cartón , poco hielo en los Cockteles , no se lo recomiendo a nadie , personalmente nos sentimos estafados. No diría que este hotel tiene 5 estrellas , le pondría 2.5 o hasta 3 tal vez.
traycp
20 septiembre 2020
Diamond hill resort is let down by the food
After spending a week here with my friend, we quickly realised that the food wasnt for us! Most days there was maybe 1 or 2 signs beside the food, and no1 answered when asked what it was? So u really have to wing it! Breakfast was okish sometimes you got croissants and Pan au chocolate, Or even chips!! (Yes chips for breakfast!) The salad bar was always full breakfast lunch and tea and u could see what it was! The bread was white or brown baguette that didnt taste any different. The soups was ok when you knew what it was! (No label most time) Lunch time was bedlam, the food was rarely labelled, and it was like a race with the people behind you, because if you stopped to look at something the person behind and their server jumped in-front of you! Causing arguments. At dinner time the food was just a mixture of the same stuff from lunch time and again very few labels! There wasnt any chips at lunch or dinner! The pool bar food was ok it was chips and burgers the only thing that annoyed me was the burger baps already had lettuce and tomato on them, and there wasnt any plain! The food at the beach was the same as the pool bar chips burgers and drinks only the burger baps had no lettuce or tomato on it u could pick what you want! So from mid way through the holiday we started going to the local supermarket and buying croissants, pan au chocolate, yogurt and bananas for the breakfast the next day! Now thats the food out of the way the hotel itself is lovely very clean and modern with spacious bedrooms, the shower in the rooms was MAGNIFICENT! We got Clean towels every day. And the aircon stayed on while u were at the pool no need for a card! The WiFi was great it works everywhere, rooms pool and restaurant! The staff were all friendly an helpful. We would definitely return to this hotel if it offered a self catering or bed and breakfast option. (With toast)
_T4328ML
09 octubre 2020
Diamond hotel
Okyat is the best barkepers in the hotel,soo frendly and profesional. The hotel is clean and food is really nice. Poll is allways clean. I am from Serbia and i will come again. Coctels are awesome. Stuff on reception is really friendly.
664jordano
29 septiembre 2020
Amazing hotel and staff but breakfast and lunch food isn't the greatest.
Amazing hotel and staff especially. Big mentions to Nazim the bar tender at the pool. He's always got a smile on his face and made us laugh. Also huge thank you to the reception staff, especially Necati who went above and beyond to contact our transfer supplier who were ignoring our calls, he honestly helped out more than he probably should have. So thank you! The hotel is very clean and only a 5 minute journey in a taxi to the centre of Alanya where the night life is amazing. Lots of amazing restaurants. The only let down was the breakfast in the morning which wasn't the greatest, and the pool food in the afternoon which was honestly just burgers and chips every day. However the restaurant was open in the afternoon for lunch and the selection and quality was 100x better. The evening meals again were okay, it was always turkish cuisine which I didn't mind as its basically just well seasoned and cooked chicken/turkey/beef/lamb/veal with rice, salad and stuffed pita breads. But we ate in one night and out the next for the whole 2 weeks we were here and never had any illness so can guarantee the food is cooked well, you just have to like the Turkish cuisine I guess. Due to corona virus pandemic there was no night time entertainment as advertised which was a shame, however the beach is literally a 2 minute walk under the main road and the sea is surprisingly warm at night. But overall would say we both had an amazing time but as others have mentioned would have to say its definitely not a 5* anymore, but a good 4*.
richardhN859QW
30 septiembre 2020
Hotel great food inedible
We were on holiday at Diamond Hill from 12/09/20 for two weeks. The hotel was clean and majority of staff really great. They complied to Covid procedures very well with temperature checks every time entering the hotel. The main problem was the quality of the food which in my opinion and every British tourist I spoke with found it inedible to the point virtually all ate out at local establishments where the food was above excellent. The quality of presentation of food in the hotel was nil. Some of the staff serving had no concept of hygiene. One certainly stood out at the pool. The individual who wore plastic gloves was constantly on his mobile and when you went for food would put the phone down and then serve food just using his hands slapping it on the plate then returning to his phone up to his mouth and ear. I observed him for the full holiday doing it day in day out. The quality of food was well under par for a so called 3* plus hotel. The food was always cold and lack of choice and appeared not to be directed to the Western pallet. I would say there was an awful lot of Russian guest in the hotel compared to westerners. The problem was bought to the attention of the jet2 rep by 10 different parties that I know of as well as myself. I was told he had arranged to visit the hotel prior to it opening to try the food to which he said he found no problem. That was my fourth visit in as many years and the food has gradually gone down hill to the point I am not a fussy eater but I could only bear breakfast. Boiled eggs and bread. Blaming Covid is little or no excuse the hotel was running at 60% capacity so the food should have been a lot better as not as many guests. The restaurants within the area were doing a boom as they all served excellent good quality food and extremely good value. Disappointed in the hotel allowing this to happen unless it improves drastically would suggest it will lose further star status as four years ago it was a 4 plus. To the hotel manager sort your kitchen and cooking staff to up their standards

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