Diament Spodek Katowice

Comentarios destacados

• Kees1966

  21 mayo 2018
  Too bad about the beds...

  This hotel is quite good, and I would have loved to give it 4 stars, but the beds are the deal-breaker for me. There are 2 single beds in the room, witch is not a problem, but the matrasses are just too thin to sleep on comfortable for me. Then again, other than that I did like the hotel. Room was not too small, everything looked ok, air-conditioning worked good (it was 22-25 outside ate the time during the day). Did not have much noise (there is a inner door that blocks most noises from the hall). Bathroom was good also. The TV only had Polish channels so nothing for me as a non-Polisch person to follow. Same with all the signs, only Polish, something to improve to attract more international travellers. Location is quite good near the center of town, though the atmosphere of the direct surroundings of the hotel is not really invititing. The hotel restaurant is quite nice for breakfast and not expensive (around 8 euro). Did not try any other meals here...

  

• Tourist45677707602

  24 marzo 2019
  Unhelpfull

  Staff at reception did not know to get to their countries biggest attraction..Auschwitz. Staff don't acknowledge customers at anytime.Had to purchase extra tea,coffee and milk as there were only refilled daily.Hotel does not own the wellness centre and you have to pay extra to use these facilities. Was woken up at 8am by workmen kindly erecting scaffolding outside my room to clean the windows.The rooms were visited daily by house keeping to replace towels etc..but bedding was not changed and not vacuumed. Overall not impressed by this hotel chain..staff need retraining in basic manners.

  

• Seaside17418971023

  18 abril 2019
  Hotel Diament Spodek

  Good value for money and excellent location for Conference Centre. Surprisingly good restaurant for breakfast. Rooms adequate and consistent with the price. Bed rather low but fine. Receptionist always responsive and helpful.

  

• catneill2016

  02 julio 2019
  Good value

  Simple 3 star hotel. Clean and comfortable. 10 min walk to center. Restaurant very good value and service. Swim pool advertised on website but does not exist. Hotel staff pleasant but do not speak English.

  

• mrchopra

  08 agosto 2019
  Very unsatisfactory services.

  Me and my friend staying in hotel (Hotel Diament Spodek, Katowice,Poland). This is to bring to your notice that we are extremely disappointed with the services quality. As we are participating in international badminton tournament, we have to go for practice etc but housekeeping for cleaning so early by 8/9 am and for that we are not quite comfortable. After so many of reminder calls they are not providing us sugar and milk with black tea , and instead of still water they are providing us sparkling water which is not suitable for us . And also we complained about AC and bed as they are creating a lot of noise but they are not taking it seriously. There staff is unable to communicate in English due to which they are unable to provide us proper services, response and support. There services and property are not worthy.