Design Oberosler

Comentarios destacados

• Pixapin

  07 enero 2016
  agradable

  Buen hotel en inmejorable situación a pie de pistas, increíble que en recepción de un hotel de esta categoría alguna de las chicas sólo hablara iltaliano, dos días se olvidaron de despertarnos, por poner alguna pega a este fabuloso hotel. La media pensión buena, con un desayuno buffet bien y una cena buena, con un buffet antipasti muy bueno y platos correctos, rico y abundante. La habitación familiar amplia aunque la cama supletoria para dos adolescentes es muy justa, la cama de matrimonio enorme, al final dormimos tres en la cama de matrimonio pero bien. El spa bueno, muy reconfortante después de un duro día de esquí.

  

• G839MJmarkf

  21 abril 2019
  Lovely place

  Great hotel with great staff. Right beside lift. Ski in / out and good facilities. Food for breakfast was good selection and the set dinner we had was excellent. Very good spa and leisure centre. Hot tub great after days skiing.

  

• Mr_Gilad

  18 enero 2020
  Never been humiliated like this on a ski trip!

  Disorganized staff, slow and over complicated internet can all be tolerated for a good location close to the cable car. Having to pay extra for a sauna on a ski trip in a four star hotel is greedy and shameful. Charging extra 20euro, per day, per person for a small pool area that's open for 4 hours a day, should have been a warning to how the hotel is run. Still, nothing compares to the feeling when a hotel employee accidentally let me go in the spa without payment. When they discovered THEIR mistake, the FORCED me to leave immediately, escorted me out, like I was some dangerous intruder and I found myself haggling the price, in my bathing suit in front of three hotel employees! Don't remember the last time I felt so embarrassed and humiliated by hotel staff for a mistake they made. Wait, scratch that, even worse feeling was when I came to complain to the manager. She didn't even bother to listen to me! She refused to let me speak, mumbling in Italian, before blaming me (for something she didn't even listen to) and claimed that I should have known and that booking.com users get less in the package, as though it's suppose to be obvious to me (I wasn't the one who made the reservation). My advice, find a nicer hotel, even if it means walking 5 more minutes to avoid getting your ski trip ruined by this hotel.

  

• eleon83

  21 enero 2020
  good holiday but some details could be improved

  In general it was a good holiday, the administration changed our room after our request (for personal reasons I was not happy to have a window in the room on the bathroom and a semi-trasparent door, if you are like me avoid the Vanity Suite!) but some details were not at a level of a 4 star hotel (we had to wait 40 minutes to have our luggage brought to the garage on the departure day for example, would have been nice to have some sort of mini club for babies, the spa is great, probably the best part of the hotel, even if the bigger sauna was off and the opening time is really too short (from 3pm to 7pm only). Restaurant service good, but the taste was nothing special that I will remember. The hotel was overall clean with some improvements to be made (stairs were often dusty and our blankets were not recently washed, towels and sheets were luckily super clean). Bring a swimming cup since is needed for the swimming pool!

  

• nickf654

  20 enero 2021
  FAB U LOUS

  I am 50yrs old, travelled extensively and never wrote a review. This is my first time. I have been back and forth to MdC for the last 10 yrs, but sadly since this pandemic I have been unable to returned. I know every corner of MdC and for the last 4 years I stayed at the Oberosler, I can't recommend this hotel strongly enough, from it's enviable position at the bottom of the Spinale cablecar and just across the ice skating ring that lead to the centre in a 2 mins walk. To it's SPA & hot tub on the snow. The very experienced concierge has always been able to shared/recommend/booked the best of MdC whether we were looking for the best pizzeria, place to be seen, or a Michelin star, or a best family experience restaurant. And of course my split floor suite. I miss this place, I miss the mountain, I miss the genuine mountain people of Trentino.