Delta Hotels Waterloo

Comentarios destacados

• Milliondollarcure

  16 febrero 2020
  Great hotel, bad parking situation

  This is a beautiful modern hotel with spacious comfortable rooms with every modern convenience including motion sensor nightlights in the bathroom and the ability to connect your devices to the tv. There is a decent sized pool for the kids, a small but modern workout room, and a good restaurant that opens at 7 am to serve breakfast. The air system is rather loud and I unplugged the mini fridge for the same reason, but what with the scores of young children bellowing up and down the hall late into the night you will want to bring earplugs or put white noise on your iPad anyway. We were there during a cheer competition and both children and parents seemed to think nothing about yelling up and down the halls until midnight but it was nothing some white noise didnt fix. The hotel is far better than I expected for the Delta brand and is a definite 5 star for its category. The parking situation, however, is abominable and they need to fix it ASAP. The covered parking you follow to the end only to find nothing so you have to make an awkward turn at a dead end and try to sidle past incoming cars in a drive too narrow with no pedestrian walk. Same dead end with the outdoor parking. The underground parking is a better bet but again if you dont find a space you have to try to make a very tight turn as it dead ends at a spot cluttered with furniture with no space to turn. I always managed to find a space in the third place I looked but the entire situation is very annoying And leaves you with a bad 10-15 min each evening. I noticed valet spots but no valet service was offered. Note that the underground parking has an elevator direct to the room floors.

  

• l_wood17321

  16 febrero 2020
  Exceptional Experience

  Stayed night of February 15, 2020. Hotel ownership and management to be commended. Service desk agent knowledgeable on Bonvoy, room was clean (housekeeping), restaurant staff (server and bartender) and food (happy hour and breakfast) exceptional. Had equally great experience at this property in September 2019. This hotel should be a flagship example to other Marriott properties - Titanium Elite member.

  

• sunnydayzToronto

  17 febrero 2020
  Beautiful hotel

  Stayed here for one night this past weekend. No complaints whatsoever. We arrived and check-in was seamless. The guy working the counter was very polite. Great customer experience. He asked me if I was willing to change rooms as they overbooked queen rooms. They offered two king rooms instead. One room being complimentary. I took them up on the offer. The standard room is not that big, but for a night it totally worked. The lobby was clean and offered coffee, water, tea etc. The restaurant proof in the lobby was wonderful as well!! I'd would recommend it to anyone staying in the area

  

• addalinel

  25 febrero 2020
  5 Stars

  My experience at the Delta was incredible from the minute i walked in and was greeted right away from the friendly front desk, to ny housekeepers were just as friendly! The resturant was tasty and the service was excellent. Can not complain. Highly reccomend.

  

• canuck64

  22 noviembre 2020
  Nice modern hotel

  Stayed here for one night. Place was not busy because of Covid. Front desk gave me free parking when checking in. Typical Delta room; clean, modern, and sleek. Will definitely stay here again on my next business trip to the area.