Crowne Plaza Suites MSP Airport - Mall of America

Comentarios destacados

• GQC01

  26 septiembre 2014
  Hotel de paso

  Después de estar una semana en la ciudad por trabajo decidí cambiarme de hotel el último día. De esta forma quedaría cerca del aeropuerto y cerca del Mall Of America. La decisión fue buena porque el hotel tiene un Free shuttle a ambos lugares que salen cada 30 o 60 minutos.

  

• Explorer764615

  12 julio 2019
  Hotel

  Es un hotel muy bonito, con vistas agradable, mucha naturaleza al rededor, se encuentra muy cerca del aeropuerto, a un costado pasa el metro, hay un mall muy cerca de ahi y los shuttles pasan cada 30 min hacia el aeropuerto

  

• Beverly A

  23 noviembre 2020
  Just a bad room?!

  Crowne Plaza Aire has been our 'go to' hotel when we would stay in the Twin Cities area or be using the airport. Not any more. Stayed there 11/15/2020. The floor had about a dozen dead flies on it. We had two beds but only one night stand and only one chair. The Keurig was filthy and then we found out it didn't even work. The lighted makeup mirror didn't work. There was a tile in the bathroom coming off the wall. We mentioned these issues to the staff but they seemed unconcerned. This has now become a 'last choice' hotel for us. We often use the hotel shuttle when flying out of the airport. The shuttle drivers have always been friendly, helpful, and courteous. They would still get a five star rating.

  

• Robert L

  28 noviembre 2020
  Nice Hotel and Location

  The hotel was clean with neat landscaping; the hotel front desk clerks were very welcoming too! They represented the company in a positive manner and should be commended for their friendly yet professional interaction; for the hotel, it was clearly evident that management and employees take pride in the upkeep of this property and following all CDC safety protocols reference to the current COVID-19 pandemic the world is experiencing; keep up the good work and would definitely highly recommend and stay here again.

  

• A700RRjohnl

  14 febrero 2021
  You have to pay for parking!!

  Staff were rude after stating we had to pay $10 for every day we parked our car there. This is not what they advertise on their website. They advertise 7 days of free parking with a one night stay. When we arrived late in the evening I was told I had to pay for all additional days because I didnt book directly from them. I was not even aware I had not booked directly through them as I thought I had did. With it being late at night there was no way I could cancel my reservation. On top of that it was -12 degrees and the parking lot to park my car was 2-3 blocks away. We had to park our car there and then walk back to the hotel in the freezing cold. Never staying here again!!