Crowne Plaza Lombard Downers Grove

Comentarios destacados

• Magdalena O

  04 septiembre 2015
  Lindo y con buena atención, wifi pésimo

  El hotel es estéticamente agradable y moderno. Todo el personal es super atento y amable, tanto en Front Desk como en el Restaurante. La ubicación está bien si uno tiene algo que hacer en la zona. Si la intención es visitar Chicago, es necesario tener auto porque está lejos, y además la estación de tren está a unos 7min en auto. La habitación es espaciosa, la cama muy cómoda. Tiene un refrigerador/heladera que está vacía (no hay minibar) lo cual es muy cómodo si uno quiere comprar y guardar bebidas u otras cosas. En el piso que yo me encontraba (2do) había un espacio con máquina de hielo, máquina expendedora de bebidas y un microondas, muy cómodo. La gran contra del hotel es que si bien el wifi es libre, es pésimo!!! Intenté hacer Facetime/Skype con mi familia, y aun haciendolo sin video se cortaba constantemente. Ni hablar de intentar ver una película o series en streaming (la TV tenía pocos canales y malos) Volvería solo si no encontrara otro hotel similar en la zona con mejor conexión wifi.

  

• Bob_Brandt

  22 julio 2019
  Expected much more, cant recommend

  Booked in advance as its close to where my daughter lives. Arrive and find a conference / convention with lots of folks in the hotel. We booked well in advance using hotels.com and paid for king non-smoking. At checking its clear the manager is struggling to find a room. She then says she found one. My wife asks if its a king non-smoking, she says yes. We get to the room, which is a bit musty and guess what...its a queen...and there are no other rooms available. I am frustrated after a long drive. They offer free breakfast and to move us the next day. In the end we were moved but not until after another manager tries to pass it off as Hotels.coms fault and tries to have the hotel move our stuff while we were out. I came unglued...in the end we moved ourselves the second evening. After that it was fine. Its clear this property is not up to the Crowne Plaza name. Its a pretty old property and is in need of a refurb. The breakfast buffet though small was good. The gym was very outdated and some of the equipment was non-functional. I cant recommend this hotel. I expected much better.

  

• Karen S

  24 agosto 2019
  A Great Stay and Wonderful Staff

  My family and I stayed at the Crowne Plaza Lombard Downers Grove on the last night of our vacation. The hotel is pretty conveniently located to the O'Hare airport and that is what we were looking for. We arrived later than we would have liked due to delayed flight, but the night desk attendant made the check in process as easy as possible as well as being very helpful with some food recommendations. Our room was clean and comfortable. I really don't know what else I could have asked for. This was probably the least amount of trouble we had on the trip with a hotel the whole time. I would definitely stay at this hotel again.

  

• Lori T

  27 agosto 2019
  Awesome stay

  Stayed one night while in town for business. Easy to get to from Ohare. As soon as I walked in the hotel it smelled clean, warm and welcoming. Staff at desk very welcoming. I think her name was Dee. Room was just perfect. Clean and comfortable. Super clean and in fact,smelled so nice - just a nice, fresh scent. Hard to describe. Lets just say after a long travel day I had a great night sleep in a super comfy bed and comfortable room!!! Would stay here again!!

  

• V1555JRsusanh

  06 noviembre 2019
  Good value, great experience.

  Very nice and helpful staff, clean rooms, excellent bar and restaurant on site. Unfortunately the pool was closed due to maintenance but overall, the hotel was very nice for the price. Good location for my visit.