Crowne Plaza Heythrop Park - Oxford

Comentarios destacados

• GuisS_12

  04 agosto 2014
  Algo diferente

  Bonito hotel cerca de Oxford, algo diferente para los que venimos de España. En un entorno de película encontramos un espectacular edificio. Habitaciones funcionales, bastante grandes y un buen restaurante. Ideal para grandes paseos.

  

• bilbosman

  02 noviembre 2015
  Buen hotel pero...

  Pensando que nos íbamos a alojar en un hotel de categoría superior acorde a la cadena, nos encontramos con un hotel en un entorno muy bonito, pero que debido a la incompetencia del alguna persona de recepción la estancia no fue muy buena. Para empezar, nos tuvieron mas de dos horas esperando, teniendo en cuenta que no había casi nadie en el hotel, me parece excesivo. No había nadie más para hacer el checkin, y las dos personas de recepción no hicieron nada para acortar la espera, es más yo creo que la alargaron. La habitación estaba con muchos defectos, cojines rotos, puerta del armario rota (sin puerta), desconchones... El aire no funcionaba (me trajeron un ventilador) según ellos acababa de pasar, yo creo que ahora estará igual. El personal del desayuno muy amable. Pero el desayuno como cualquier hotel ingles, sin variedad, salchichas,alubias... Disponen de una piscina en el club de golf que se puede utilizar, siempre que no vayas con niños a determinadas horas, (Quedaban 25 minutos para la hora de cierre de niños y no nos dejaron entrar, un poco snobs) Nosotros nos alojamos para ir a Stratford y a Oxford, pero no creo que vuelva por el trato recibido, y eso que soy miembro de IHG que no reconocieron.

  

• 394bautip

  26 marzo 2019
  De vergüenza

  El hotel por fuera es bonito al ser un palacio del siglo Xlll y los jardines donde está enclavado el hotel es una pasada si vas a descansar,pero una vez llegas al hotel,las habitaciones no están a la altura de las expectativas,la comida de baja calidad y el trato del personal del hotel horrible .No volveré y no se lo recomiendo a nadie para pernoctar

  

• vickyw393

  27 diciembre 2020
  Heythrop saved Christmas!

  In a year that has taken so much from so many, this Christmas was more important to us than any other. I cannot thank the staff enough, it really does sound cheesy but they made Christmas so very special. The exceptional team made the stay worth it alone, from the reservations team (Charlotte, Kate and Olivia) to the final goodbye from the entertainment staff (Gaz & Georgie), the whole experience was brilliant. The general manager was there throughout our stay, he took the time to greet us, talk to us and take us on a resort tour, which was fantastic. We stayed in the Manor House (Camilla room) which was stunning, huge, and the views incredible. The Manor House itself was just delightful. I would highly recommend upgrading to stay over in this part of the hotel if you can; its full of character and charm. The staff have ensured that the hotel is fully Covid safe with hand sanitiser stations thoughout and one way systems where needed. We used the leisure facilities and had the pool to ourselves. The pool was nice and big, perfect for the kids. Currently due to COVID, you need to come swim ready (completely understandable) and we used the toilet area to dry off and put some dry clothes on, but you do have to walk 2-5 minutes outside to get back. This wasnt a problem for us, we took onesies! The food was delicious, breakfast is freshly made to order with a great selection on the menu. Evening meal was very good and the service was equally great. Our waiter made the children origami frogs and birds. There were just little touches throughout the stay, which was just so lovely and thoughtful. Our Christmas Day lunch was incredible; it was served in the orangery, which was a stunning setting, party poppers crackers and Christmas music playing, wine ready to pour and warm bread served instantly. From start to finish the whole experience was truly wonderful. The entertainment team came towards the end of the meal to take the children on a Christmas scavenger hunt, where they had to run around the hotel to find Christmas clues and presents left from Father Christmas. Needless to stay this was a huge hit for them, and us as we sat back and had our coffee in peace. We certainly will be booking again as soon as we can, we cannot wait to come back once you reopen. Thank you so much Heythrop Park for absolutely everything. An unforgettable Christmas.

  

• Freedom21646496863

  29 diciembre 2020
  Excellent stay with fantastic staff

  We stayed on Xmas Eve and Christmas Night and had a really lovely time. The food was excellent and the staff were so friendly they couldn't do enough for us. We were a little sceptical at first, because of the current situation but we had a truly memorable Christmas. We hope to visit in the New Year, only next time with our family fingers crossed.