Crown Regency Makati

Comentarios destacados

• grisja

  14 octubre 2019
  Worst customer service and amenities

  A "3-star" hotel with no parking space! And they even have the worst customer service! The worst choice of a hotel that I ever made! Budget hotels provide a lot better services at a much cheaper rate!

  

• NeilRK7

  20 octubre 2019
  Great small business hotel for the travelling businessman

  The hotel is a little small, but prices and service are great! I was told they recently did renovations, and they are looking really promising! Uno helped me out immensely! He really made my stay here feel like a 5 star premium hotel! This hotel goes above and beyond to make your stay comfortable, quiet, and relaxing. Uno seemed very genuine and helpful, will book again if I am back in Makati!

  

• BountyHunter121

  03 abril 2020
  2 night stay in March - 2020

  We stayed here for two nights in March. Despite saying they had refunded the 3000 PHP deposit amount, the refund never went through properly and they are not responding to emails. I eventually came through after I emailed head office and after 7 working days. In addition, room was incredibly noisy. (411) Due to to the air conditioning unit above the office on the ground floor. Even with the window close it was very bad. Bed sheet did not fit the mattress and kept coming off - also bad stains on the bed sheets noticed. Mould in bathroom - as per other reviews in much need of renovation. They did not let us check in until 1pm, despite the room being ready much earlier. All other hotels in the Philippines had done this out of good will however this hotel did not. We had been traveling for 24 hours amid the COVID-19 disruption and were extremely tired, however they still refused to allow us into the room even 2 hours early. Poor service.

  

• yourtraveladviser

  01 enero 2020
  A bit Happy

  Cons - Parking no assurance if they are fully booked u need to pay overnight parking in front of the hotel Cons- Gym not ready to use even its indicated in their amenities Cons- Iron not really working and not a hotel like property Pros- near the biggest malls and restaurant, just few steps fr edsa pasay road

  

• Traveller10isP

  22 marzo 2020
  AWOL

  The room without any view was very clean and smelled really clean with white bed linens. I have to keep the AC to super cool otherwise above 20C you can smell that moldy smell from AC unit. The lobby is way too cramped. Staff were very friendly.