Crown Regency Hotel & Towers Cebu

Comentarios destacados

• rojasnico

  03 diciembre 2014
  Excelente hotel, calidad y precio

  Mi primera vez en ir a cebu, me quedé en este hotel, buenísimo precio y siempre tienen promociones, aparte de una gran cantidad de actividades recreativas que ofrece el hotel. A la salida, siempre hay taxistas y ellos te ofrecen un buen tour por 2,000php visitando los lugares más turísticos de la ciudad. Volvería al hotel, encantado.

  

• Bmfoces

  08 diciembre 2014
  Deja mucho que desear

  Las habiraciones son muy grandes. A pesar de tener mucha gente trabajando en el hotel no hay un buen servicio. El agua calinte fuciona a ratos , el wifi igual. Las sabanas y las toallas ya no son blancas. Mi sensacion es que fue un gran hotel y está perdiendo calidad.

  

• sairajgj

  17 marzo 2020
  Very outdated, possibly renovating

  Firstly, you get what you pay for. The building is not attactive. The entrance is confusing because you're entering from an underground driveway of a convenience store, then there's 2 towers but the doorman will direct you to the correct building to check in. Their Front Desk and Lobby area is not at all attractive. Again, confusing. It's like you've arrived at a Dave & Buster's counter or a thrift store. I think this is all temporary, they seem to be renovating. So these first impressions, I was so dsappointed that I didn't choose to pay a little more for a newer, attractive hotel. Once I got to the room, I felt better. The shower floor though was soap stained.The room looked clean and spacious. the couch though was a bit dirty and sinking in. Mainly, i just cared about the big comfy king size bed, so we decided to stay since we would only sleep there mainly. Breakfast staff was excellent. Thank you for making the best eggplant torta specially that wasn't on the menu. I just want to say, the worst part about it was when my partner and I were on the elevator. I asked a woman who seemed to be working there in office attire, if it was the correct elevator to the lobby. She just ignored me. On her way out, she made a snar remark k with a snob tone, "You can't get to the 9th floor without a key." Obviously we used a key, but one of the elevators in one of the towers you didn't need a key. Anyway, I can tell she was staff because she was talking about the renovation. So, whoever management or decisions makers might be in this hotel, you're in hospitality whether it's the Philippines , or USA, or Europe. Drop the "I'm superior tone" because you think you're a big shot, and practice a little more inviting warm tone to your guests.

  

• richdg23

  24 marzo 2020
  MOLDIE

  It is our second time visiting Crown Regency Towers in Cebu. The first time we went here was because we tried the skywalker. We actually did not check in. But this year we decided to check in with them because of their proximity to fast food chains. I was shocked at first to see that the entrance was at the back. Because theyve been renovating the hotel. When we reached the back part there was this set up table outside which has become their conceirge and the man standing there have assisted us with our bags because we have to use a flight of stairs to get to the elevator on the 2nd floor. Going up to the 19th floor as they have made that as their make shift reception area for check ins. The building was old. They did not allow us to do early check in. So we had to leave our bags with them as we only have 24 hrs in cebu. The room was big. The bed was big enough for us. We had a good nights sleep. But it was really old. It smells mold everywhere. And there were stains on our couch and chairs. I dont even like the showere area as there were a lot of mold on the tiles. Water heater was good though. The swimming area is so dirty and there were again molds everywhere. I really hope that they will be able to put this hotel back into shape. And we were locked out. We went to the pool area early morning of our check out day. We went back to the room at 10am and we were locked out. It wont open. We were staying at the 10th floor. And my husband had to go to the 19th floor to fix pur key card.

  

• Jairus J

  11 abril 2020
  Poor service

  Bath tub molds. Cockroaches Peeling paint. This place needs renovation. Housekeeping does not deliver complimentary water even if you ask for it. They keep making excuses. Sometimes they deliver sometimes they don't. Bathroom water pressure varies, hot water sometimes doesn't work. Vegetarian diet has no rice. If you ask for special diet for those with diet restrictions staff is inconsistent in granting the requests.