Crown Chertsey

Comentarios destacados

• Gtibcn

  22 febrero 2015
  Muy acogedor y excelente cena

  El hotel es cálido y acogedor, quizás le falta algún repaso a las Habitaciones pero son correctas. Los salones del hotel son fantásticos, dispone de dos chimeneas para tomar algo, la cena fue fabulosa y el desayuno inglés de muy buena calidad. Buena estancia !! Recomendable !

  

• sezzak40

  30 octubre 2020
  Terrible

  Stayed here with my husband and two friends for one night and I would never visit this place again due to the appalling service. The staff were rude and the service was incredibly slow, the pub wasnt ever close to being half full so there was no excuse. Today I asked for a glass of water, I had to ask 4 times (all politely) the female server said yes I know you want water but give me a minute I politely replied that Id asked 4 times to receive a very rude Ive just come on shift so youll have to wait. Last night the last orders at the bar were called at 9.30, at 9.40 my husband ordered a drink and was told no weve stopped serving my husband pointed out the time but he was refused service. Myself and our friends, along with other guests were sitting in the beer garden at 10pm and were told by staff go to bed were closed now. Breakfast this morning was pre ordered for 07.15 due to a medical appointment at 8am, breakfast wasnt ready, we asked for toast which arrived already thickly buttered ?? The waiter wasnt pleased when we politely asked for more toast un buttered. Id ordered poached eggs on toast, all I could taste was vinegar! It was absolutely disgusting . Please dont stay here people.

  

• ClaireB4956

  31 octubre 2020
  Halloween Trip to Thorpe Park

  Highly recommended The Crown. We stayed for our Halloween trip to Thorpe Park.Super friendly reception. Very well organised for COV19. Food was great, lovely friendly reception. Helpful staff. Lovely clean room 5

  

• sophiepmc

  24 noviembre 2020
  Lovely receptionist!

  On arrival the receptionist was very welcoming and happy to help us print out our Thorpe park tickets, our room was lovely although the bathroom could have been a bit cleaner. Sleep was fine, breakfast the next morning was okay the waiter was very abrupt and acted as if he would rather be elsewhere. We departed and checked out for our day at Thorpe and came back around 9pm very wet from rain and the reception kindly let us use the bathroom to dry off and change before we set off home.

  

• Danielle_LON

  16 diciembre 2020
  Hotel closed for my booked dates without informing me

  I booked to stay for 4 days in December and found out the hotel is closed over Christmas. They emailed me confirming the booking. I have tried to email, call and message via Social Media but nobody informed me that the booking was cancelled however they are updating their social medial. Disappointing experience for a hotel we have used numerous times in the past.