Crown Baku

Comentarios destacados

• Extraordinary757954

  04 junio 2019
  WE DISCOVER A NEW RCI PERL - BAKU

  Baku itself is a great city to enjoy and discover for all generation; very amazing combination of tradition and new age, Wi-Fi anywhere, low price for a taxi ride; the resorts itself has a great location nearby sea walking zone and the famous monuments; strong recommendation for those who like mix of eastern and west world.

  

• Shevie C

  01 julio 2019
  listed as 5 starts but nowhere near that

  This hotel was the only sore spot in our visit to this wonderful city. It is listed as a five star hotel, but they got that 12 years ago and do not deserve it any more. The staff hardly knew any English, so when we put the "Please clean up this room" sign, they thought it was "Do not disturb" and did not clean. We were rudely refused towels for the pool, only after going back up to reception we got them. The suite was plain, the mattress good but the pillow awful. The third bed for my son was a thick mattress shoved into the main bedroom. The kitchen contained 1 glass for 3 people... then 3 coffee cups, 3 plates, 3 knives, forks, spoons... very "generous". There was no dish soap, so we had to buy our own. The breakfast was average minus, and very expensive considering how cheap food is in Baku. On Friday and Saturday night there was loud music from some night-club nearby, and we had 2 days with breaks in electricity due to construction in a near building. The worst part was the shower, which had rust on the piping, low pressure, and the water kept changing from warm to hot to cool... I guess we should have complained and asked for another room, but we did not think about it, and nobody from the staff asked us if everything is OK or if we needed anything.

  

• Susan1148

  13 octubre 2019
  A facility that could be soooo much better without too much effort.

  I have given this facility an average rating due to the fact that there were some very positive aspects however they were contrasted with some very negative aspects. For instance, the front desk staff were friendly and helpful. The pool is superb, the breakfast was very nicely done with a variety of selections. The carpets in the halls and our room were new as was the mattress. The bedding was very nice too. The wooden furniture appears to all be new and in good repair but the table, dining chairs and chaise longue were of the wrong size and use for the room and there was no sofa or easy chairs. The kitchen was poorly equipped. For example it has a pitcher but no glasses. The trim molding around the door was missing. There was black mold on the caulking between the tub and tile which should be treated with a little bleach. There is a sewer gas smell throughout the upper floors of the hotel. This usually happens when the plumbing system doesnt use p-traps (a curved pipe that has water in it to stop the gasses from backing up into the room). This last item really offsets some of the other more positive things that have been done in this older building. The Panoramic restaurant was excellent. We ate there several times and thoroughly enjoyed everything we had. The staff were wonderful.

  

• 425hussaink

  20 octubre 2019
  Worst experience

  Such a nightmare was staying in this hotel, Totally overrated hotel ,it could be hardly 2 stars not a 5 stars. Worst employees,not helpful at all,they dont know how to smile to a custome (Amir & Murad specially),they know nothing about customer care,imagine they told us we can not provide you an extra pillow because the door of where they keep the stuff is closed and they didnt have the key. Wifi is usually not working,bad smell inside the rooms. A/C is not working So simply a disaster is waiting for you if you book in this hotel. What a shame!!!!

  

• samchumsy

  13 agosto 2019
  Good location

  Despite of the bad comments I have read with some of the guests who stayed in this property. I can say the guests have their own views and opinions. In my opinion, this property is not bad at all! Staffs are accommodating and is willing to assist whenever they can. If your a guest staying in an economy room (like I do) please do not expect too much as it is good for backpackers and budget travelers. All economy rooms I can say are smoking since I can smell the cigarette smoke of the other room. So far, we can sleep comfortable @ night and our bathroom is good and well maintained. Breakfast I can say is a typical local dish which I like too!