Courtyard Warner Robins

Comentarios destacados

• kim1234Z

  16 agosto 2020
  Not very clean room.

  We were only here overnight moving my mom to assisted living in Florida. The mold and mildew in the bathroom was unacceptable. If they can't clean mold this bad that you can see, how in the world are they cleaning for cover 19 that you cannot see. Marriott has been such a disappointment the past three stays.

  

• BLtrvl

  15 septiembre 2020
  Probably the nicest hotel in WR

  Definitely a step up from anything else in the immediate area - pretty small parking lot, but once inside found a very clean hotel, both the public areas and the room itself. Somewhat set back from the main highway out front so it's relatively quiet. All staff, and most guests, follow Covid protocols.

  

• JMMcD

  19 octubre 2020
  Courtyard Warner Robins - a decent stay

  Courtyard Warner Robins - a decent stay - The Courtyard was clean and the room was nice. It is a Courtyard in the Marriott Brand. I am a Lifetime Titanium Bonvoy Member...I stay in a lot of Marriott properties. Courtyard is my least favorite. That being said it was a decent stay and I would do it again.

  

• U2272AKjayb

  08 enero 2021
  Improvement is possible!

  I'm updating this review adding two stars, and some framing comments. The stay details captured below still hold. "Meh. Stayed here twice in the last 45 days. Sorry I booked it the second time (Only did so because team mates were already staying there.) December trip was notable because the same long black hair that greeted me on the bathroom floor on arrival was there the next afternoon after the maid(s) visited. Found out last weekend that they "don't clean rooms during a stay," apparently not even after themselves. Also found out that if you ask for the TV to be serviced, they won't. In fact they apparently don't have batteries for the TV remotes. They also don't have proper replacement for expected i room hygiene items like shampoo. Worst of all is they are not proactive in communicating any of this. Nor does management (onsite and corporate care about feedback from guests who've had a bad experience." Since writing this management reached out with a pretty honest admission of failure, both for stay issues, and delay in reaching out. I believe that the current management is a bit overwhelmed and doing their best in the Covid-19 environment and will grant them the benefit of grace, hoping they improve. Marriott itself has significant Customer Service response issues that hampered the response here, and keep me a Hilton Honors fan. The proprietary franchisee, Peach State Hospitality, also appear to have accountability issues. Nevertheless I would give this property another chance in the future.

  

• Sunshine1948

  18 enero 2021
  Excellent

  Room was clean and quiet Internet was fast. Staff was absolutely outstanding. Highly recommend. Needed help with transportation and front desk staff very accommodating. Decided to stay another night. Will return.