Courtyard Traverse City

Comentarios destacados

• 654carries

  29 agosto 2020
  Buyer beware!!!

  So, let me start by saying that I posted a review directly on their website with no success as they removed it. Please stay away!! From the outside this hotel checks all the marks. Once inside you will encounter maskless employees who have no problem joining you in the elevator. Despite calling the Marriott headquarters 3 times the concern was never addressed during my stay. Now from reading previous reviews I see this is the normal for this hotel, despite our state of Michigan being under a mask mandate. Upon my check Out I noticed housekeeping on floor 5 with no masks. Meaning the rooms they provide are not sanitary. Oh, and if you plan on getting sleep, lets just say their old AC will keep you up all night. The best part of this stay...walking out their door a final time. Please do yourself a favor, stay away! They charge pretty high rates and you could go elsewhere.

  

• 669e

  01 septiembre 2020
  Very Good Stay Visiting TC During COVID

  Hotel staff was friendly and helpful. Hotel is only a few miles from downtown and the lake. It is also a quick15-25 minute drive to several wineries. Hotel was nice enough to honor mobile chat request for first rooms. Rooms were updated and the beds comfortable. Bathrooms were clean and well stocked. Due to Covid there was no daily housekeeping, which wasn't any issues as they were able to help swap out towels or provide extra amenities. We did have a room facing the road but there wasn't any noise that kept us up. The Bistro was open with a limited menu for breakfast only. Even with a limited menu they had several options from pasties/bagels to hot egg options. The only thing to be aware of it was impossible to get an Uber/Lyft the weekend we were there. The hotel had 2 taxi companies they recommended but those were a two hour wait.

  

• SpiceNYC

  17 septiembre 2020
  Very lax in COVID precautions

  Very disappointed in the lack of signage and enforcement of masks and social distancing at this property. This was our first hotel experience since Corona started and I purposely chose a Marriott expecting clear leadership and enforcement. While there were signs at the front door and the front desk staff wore a mask, there were zero signs in the cafe or inside the rooms or in the hallway telling guests masks are required or reminding of social distancing. No signage in the elevators. We had people pack in the elevator with us rather than wait for the next one. Cleaning person cleaned the lobby with mask below her chin. I will not stay in a Marriott again until there is a vaccine. This was horrible and I felt unsafe. I've been emailing them for a month and had no response.

  

• David W

  02 octubre 2020
  Recent return, a little disappointed

  We have stayed here several times and I have to agree with a recent review, that they were not as good about the COVID precautions. They were friendly, and wearing masks, but the hotel seemed a little less clean which is a big deal in this era. The room was quiet and very good for sleep! The coffee makers in the room suck! Get the kurig's already will you! I know you have a Starbucks in the hotel, and that is nice, but not everyone wants to go out of their room for coffee, and Starbucks is too strong for us traditional geezers! Otherwise, this is still my favorite in the TC area of over priced hotels.

  

• Kim H

  21 octubre 2020
  Terrific oasis near the Grand Traverse Mall

  I stayed over at the Courtyard Marriott a half-dozen times over the past 6 months, most recently on Oct 18th. The desk staff is consistently superlative and general manager Bryan Moore runs a terrific operation. The receptionists always greet people as they enter the Lobby and work to place you in a room, considering your own preferences. The last gal knew I'd like a quiet area and I ended up at the end of the hall, overlooking my vehicle down below. Rooms are always spotless and the housekeeping staff keeps the entire facility bright and shining! They're always willing to provide extra conditioner for my hair, or anything else I might need. The sheets are great and towels large and plentiful! I love the place!