Courtyard Scottsdale North

Comentarios destacados

• manuelpcq

  22 septiembre 2015
  Cuartos espaciosos y muy buena atención.

  Muy lindo hotel. Precio - calidad correctos. Las habitaciones muy espaciosas y tanto el servicio como la atención de primera. El sector de la pileta es muy lindo. En Scottsdale no hay demasiado para hacer, pero el hecho de que quede walking distance de dos lindos centros comerciales suma mucho.

  

• U1640ANbarbarac

  23 septiembre 2020
  Wonderful hotel near Mayo Clinic

  Great hotel. Helpful staff, great rooms. Sparkling clean and welcoming. Highly recommended. I'm a lifetime Platinum member of Marriott which means you sometimes get special treatment. This property treated me like royalty ... a reflection I believe on the way they treat every guest.

  

• DesertCowgirl

  13 octubre 2020
  I'm a Bonvoy member and this is the worst property and experience I've ever encountered.

  I checked in for an emergency place to stay at 1am, on 10/3/2020. I was charged a different rate than quoted. Called Marriott customer service (800)627-7468 within 48 hrs after discovering that I was over charged, was told that the matter will be looked into and someone would contact. As of today (10 /13) I had not heard from anyone. Called back on above #, was told my case was closed and no one had contacted me. I asked to speak to a supv., a supv by the name of Valerie came on, not only was she unhelpful, unprofessional, she down right raised her voice at me when I asked her if she actually worked for Marriott and represented them in that manner? She threatened to keep the case closed and hang up on me. She caught herself, and offered to call the property for add'l information, once again, she said nothing can be done, I asked her I wanted to elevate this to her mgr/supv., she indicated that it cannot, and the property can't go back and correct the rate. I thanked her, and asked to her to please hang up as I wanted to take the survey, she smugly laughed and left the phone line open so as to prevent me from taking the survey! And that folks is the unpleasant experience I've had with this particular property, and supposedly the caring customer service which Marriott claims they are all about. W. Crawford-Harry

  

• KenA490

  10 noviembre 2020
  Great Stay

  I stayed here one night and just the reason I stick with Marriott wherever on the world I am. After a long day of traveling this is what I know I can count on - Dependable service, comfortable bedding, and clean room. The Bistro was not open but a couple of good restaurants within easy walking distance. Another great stay with Marriott

  

• Jude11884

  21 enero 2021
  DISAPPOINTING!

  Very disappointed with this Marriott property! MELISSA at the front desk was EXTREMELY RUDE and not helpful at all. We flew 5 hours to get to AZ and she made us feel like we were bothering her from the minute we arrived, not welcoming and had the worst attitude while checking us in. I'm not sure why she would be in the hospitality industry with that kind of mindset. Additionally, we requested a room with a king size bed and even though it was requested prior to our arrival, we were given a room with two queen size beds. The property was dirty, and it looked rundown. We did not feel safe in the elevator, it was making all kinds of noises. We will not be returning to this property, specially with the Front Desk Staff (MELISSA) being so rude. VERY DISAPPOINTING!!!