Courtyard San Jose Airport

Comentarios destacados

• MaricarmenP207

  10 julio 2013
  Excelente punto central en nuestro caso.

  Estuvimos cuatro noches, nos quedó muy bien ubicado ya que estuvimos yendo a San Francisco y a Monterey California. No incluye desayuno y la cafetería que tienen no es muy buena así que sólo el primer día desayunamos ahí. No te cobran el estacionamiento, cosa que me parece muy bien. El hotel es agradable, bien decorado, los niños disfrutaron mucho la alberca. El personal muy amable y atento.

  

• AndyC916

  16 octubre 2020
  No warning on overnight parking cost!!

  Had a one night stay here before continuing my trip. Free shuttle service was super fast (it's only a 2 minute drive away) Front receptionist was very welcoming and gave me a room despite arriving 4 hours before check-in. This allowed me to work in the room instead of in the noisy common area. Super clean hotel. Parking is costs $17.50 per night, front receptionist gave no warning when I asked for one. Got a surprise bill at the end of the trip. NOT COOL No late checkout, and maids will keep knocking on your door every hour to see if you're still there (room didn't come with the do-not-disturb doorknob tag). To staff: please instruct housekeeping to stop knocking and entering without permission when I haven't left. I shouldn't have to have my sleep disrupted 3 times in one morning.

  

• Odyssey820261

  01 enero 2021
  Outstanding Cusomer Service

  I found the staff at Courtyard Marriott San Jose Airport extremely friendly and helpful. In particular, Desiree, who works at the front desk not only checked me in late one evening but was also there early the next morning to assist with my departure. Desiree made my ravel experience much more enjoyable and relaxed after a stressful day of airline delays on the way to San Jose. I would hire Desiree at my own company and the Courtyard Marriott is lucky to have her as part of their family.

  

• RichardS5882

  24 febrero 2021
  Great Hotel. Beautiful Trees!!!

  We got trapped in San Jose for two days because of the closed airport (from the winter storm in Texas.) We were helped greatly by Elias at the front desk. He was super friendly and helpful and he got us a newly renovated room on the 4th floor which was perfect! He also got us a reduced distressed traveler price! Gorgeous view of trees outside and the furniture was very comfortable and useful (That roll out desk!) Us having this great room really softened the fact that we couldn't get home and would stay again in a heartbeat. Just want to say again... Elias was great!!!

  

• MSmith161250

  11 marzo 2021
  Rushi at Front Desk

  Rushi was amazing at the desk. He was very friendly, outgoing, and very customer centric. He went above and beyond to take care of my family's needs. He is indeed a wonderful asset to the hotel. I have been staying at this property for last 5 years or so but never experienced such great service. I was debating to stay there again as the staff weren't as nice and very stubborn and upbeat. Especially the Asian guy in the morning and the African American lady. People like that really depreciated values. The lady later started becoming friendlier. But now people like Rushi and Desire are absolutely amazing. Would definitely recommend and keep coming back to this location. BTW the new rooms are super cool. You guys should start offering free breakfast in the morning. And brunches in the evening.