Courtyard Richmond Airport

Comentarios destacados

• stephaniesF7098HM

  25 octubre 2020
  Not friendly at all

  I recommend this hotel only if you are staying one night. The receptionist and staff provided very basic customer service. No one was friendly or warm or welcoming! Our bathroom was dirty, and he fire alarm was hanging off the wall! If you stay here-make it brief! Fyi- Due to Covid- the food/bar area is closed. However, there are plenty restaurants nearby.

  

• Dianna B

  14 noviembre 2020
  Great Value and SO Convenient with Flight plans

  This is an older hotel, but it has been so well taken care of and definitely following pandemic sanitizing protocols. We chose the hotel because it was the only hotel that was still offering hotel shuttles to and from the airport during this pandemic. So glad I chose it. They not only took us to the airport at 4:30am, but also picked us up from the airport at 9:30pm the night before to return our rental car. The gentleman who runs the shuttle is so nice and considerate and never made us wait on the ride. I would definitely recommend this hotel to anyone flying in our out of Richmond Airport. They know what real customer service is. GREAT HOTEL!

  

• Jake_Peppers

  30 enero 2021
  Fair hotel for the money

  We stayed one night while traveling down south. Hotel was clean, but offering no additional services, not even coffee in the lobby. The parking lot was poorly lit. Our room card would not activate the outside door that was nearest our room. Staff could have been friendlier. Dont think well be staying there on our way back north.

  

• Jimpsonseed3

  21 diciembre 2020
  Pleasantly surprised...

  I actually didn't expect such a nice stay in an airport area hotel, but this place was really great. Pretty room, nice service from employees, clean, fresh and inexpensive. I would definitely stay here again.

  

• lago

  24 diciembre 2020
  Really Disappointing

  I requested a top floor room via the Bonvoy app. I received a text that I was accommodated and good to go. When I checked in she said there were no top floor rooms available anymore and I would just have to "deal with being on the bottom floor". Ten minutes later my traveling companion arrived and we started to leave for dinner. He was upset because he requested a bottom floor room and was accommodated via the chat in the Bonvoy app too. But she told him there were no bottom floor rooms and put him on the top floor. We swapped rooms. What a joke.