Courtyard Reno

Comentarios destacados

• CL5309

  31 diciembre 2020
  Great location and nice property

  Stayed one night and had a ground floor room on the freeway side - couldnt hear a thing. Check in was efficient and staff was very friendly and helpful. Breakfast was good and reasonably priced with Starbucks in the lobby and another about 100 yards walk. Very convenient location away from casinos and airport but an easy drive or ride share app distance to either. Would stay here again.

  

• Rynr03

  29 enero 2021
  Double charged for stay

  Nice hotel. Great location. Only problem with stay was being charged twice for hotel room. I paid once through a third party website, and then they charged me again when they where taking deposit.(They didnt tell me.) Accidents happen, but they were unable to resolve the issue when brought to their attention. I remain charged twice for this stay.

  

• 8athenam

  31 enero 2021
  Great Stay while I was there for work

  I was there for work on a recent trip. I wanted to say the customer service was amazing,. Alex at the front desk was so helpful and Ern at the Bistro was so fun and friendly. Thank you again for such a friendly and warm stay !

  

• KateFromNorCal

  10 febrero 2021
  Ruined our entire Birthday Weekend!

  Don't book here...they might do this to you too! We had two rooms booked for my friend's birthday, which happens to fall on Valentine's weekend. I received an email three days before our arrival but five days after booking. It said they'd tried to charge my card and since it didn't work they'd cancelled our reservation. I tried to re-book immediately (my account was fine, more than enough funds) but the system said there were no rooms! The whole town is practically sold out...rooms that are normally $85/night on a weekend are going for $400+! I think that's why they cancelled me. Why would they try that charge this day? So late after the booking and so soon before arrival? Why wouldn't they contact me? I called the person who sent the email, Len Marazzo, and was treated horribly and told "oh well". I've been a Bonvoy member since I was an adult...before it was even called Bonvoy. I'm seriously disappointed.

  

• CaliforniaMark

  10 marzo 2021
  Nice hotel

  Stayed here overnight March 6th. Havent stayed here in years the hotel is refurbished and is clean and safe. Got the stay with breakgast included. the breakfast was 10 dollars per person which basically got you a Mcdonalds type yogurt cup and coffee. I normally stay at a residence inn or place that provides a breakfast included.