Courtyard Philadelphia Devon/Villanova

Comentarios destacados

• spiombin

  21 enero 2014
  Aprobado para un viaje de negocios.

  Es un hotel básico, con lo bueno y lo malo que esta expresión conlleva. Es confortable, pero no lujoso. Ofrecen buen servicio, pero nada fuera de lo corriente. La ubicación no es mala, pero estñá lejos de ser la mejor. El precio es tal vez lo mejor. Por eso en la relación precio-producto, aprueba. Eso si no se te ocurra en viaje romántico porque ahí si que no lo veo. Es para ir por pocos dias, con una lap top y mucho trabajo.

  

• sguanes

  05 enero 2016
  Buen hotel para negocios

  Buen hotel para viaje de negocios con lo basico para este tipo de viajes, dependiendo de lo contratado puedes tener desayuno incluido que no es el clasico buffet de los hoteles de Estados Unidos, incluye conexion a Internet, finalmente buen hotel para negocios

  

• Marinecorps7

  18 noviembre 2019
  WORSE customer service from Kara Mikita

  Horrible hotel and the worse customer service. Amanda Anthony seems like shes Karas puppet and Kara Mikita is there for the paycheck. To cover themselves Kara told to corporate that I did not show my military ID which is false information!!! Thats after they new they were wrong as to why they didnt grant me my military rate and I had to contact the corporate office in regard this manner. Kara Mikita said that the only way I could use my military rate is that if I was in for work related. Then when I contacted Kristin Callan from the corporate office and she investigated the issue she said that Kara Mikita said that the reason why i wasnt granted my military rate Is because I didnt show my military ID and not the true story that she didnt grant military rates unless it was for leisure. Kara Mikita new that we are a military family because even our form of payment was through a military credit union or maybe she wasnt paying attention or she just only wants her way and not pay attention for her guests needs. Guests were complaining on how far the elevators were and that the front desk dont provide maps nor direction to their rooms. If this was my hotel I would want a worker like Kara Mikita to represent/work for my company as she frustrates people instead of taking care of their needs. Im sure she wouldnt like for her to get the same treatment that she gives others. Her costumer service is poor and I hope that Marriott solves this issue and that no other guests will be taken advantage the wrong way, mistreated and stressed the way my family and I were!

  

• Jurody

  29 agosto 2020
  The Perfect Waiting Room!

  This hotel proved to be the perfect "waiting room" for me! My husband had early morning surgery with an overnight at Bryn Mawr Hospital and I was not allowed inside due to COVID restrictions. I called the hotel the day prior to surgery to ask if I could wait in the lobby until check-in since I was dropping my husband off at 5:30 am. Amanda assured me I could hang out there and possibly get in a room by 10 am. I arrived at the hotel around 6 am and Tia was at the front desk. I had a reservation but explained to her that Amanda said I could wait in the lobby until a room was ready. Tia graciously checked me into a room immediately!!! That was such a blessing since we got up at 3 am to drive 1.5 hours and had the stress of surgery along with where would I could wait safely until I could get into a room. The room was clean, quiet and so comfortable. The hotel is conveniently located not too far from the hospital and near stores and restaurants. During my stay (until noon the next day), Laura was working the lobby. She was so sweet and kindly helped when my husband called the hotel frantic because I wasn't answering my cell phone. She also assured me I could stay in the lobby after check-out time if my husband was not yet discharged. This hotel provided me with 30 hours of comfort and safety during a stressful time. It is a well-maintained property with a wonderful staff! Thank you!

  

• Lilac5477

  01 enero 2021
  Kind and Helpful Staff during a difficult time

  I had to relocate to this hotel during a storm on Christmas Day morning and the staff was especially kind allowing me to check in early. The hotel was clean, quiet and convenient to area shopping. Since I only stayed one night I have no idea what amenities were still available during the pandemic, but I appreciated the comfortable bed and a refrigerator that did not over freeze the food I had to transport with me.