Courtyard Lexington North

Comentarios destacados

• JMNPSM

  12 septiembre 2019
  Not worth the $

  We stayed at this hotel recently and I must say I will not return. Upon driving up to the front we noticed the awning had been run into and the garbage cans were full and cigarette butts near the door and an employee outside smoking, which happened to be the person checking us in. Everything is outdated. The mattress sank in the middle. There is peeling wall paper and mold. The carpet in our room had not been vacuumed, the lamp did not work, there was mold in the bathroom and urine on the toilet. Do they even have a housekeeping department? The inspector surely isnt doing his/her job. They have an indoor hot tub and pool. The hot tub had tape around it, apparently out of order. According to the evening person at the desk it was probably going to be out of order permanently. The pool water wasnt clear and there was a very strong chlorine smell. So we did not use that either. We had a burger in the Bistro that night which was decent but it took quite a long time to get it. The gentleman working the Bistro seemed to be a bit off? He was sweating profusely and had a distant look? It was cool in the lobby and Bistro so not sure why he was sweating so much. Reluctantly we ate breakfast there the next morning hoping that they could redeem themselves. Nope. I ordered Eggs your way with scrambled eggs. My eggs were Burnt. How do you burn eggs? And then serve them? Eggs are yellow, not brown! I ordered potatoes on the side they were also over cooked and tasted like maybe the oil had not been changed in a while. My husband ordered an omelette and fruit. Again a brown omelette! And the fruit in the bowl must have been around awhile. The strawberries were slimy and the melon tasted a little sour. We will not stay here again and thought others would like to know our experience before you try this place. Oh yeah! One more thing, they charged us for parking!! Id understand that somewhat if this was a downtown property but its kind of in the middle of nothing. I took a business card for the manager from the front desk, called left a voicemail and no one called me back. Thanks.

  

• Tim W

  27 octubre 2019
  Nice, Clean Hotel in a Convenient Location

  This hotel seemed like it may be a little older, but has been updated nicely. The hotel was clean and the staff was very friendly. Check in and out was a breeze and our bottom floor room was very quiet and comfortable. This was exactly what I expect from a Marriott property in this price range.

  

• 449Trish449

  30 julio 2020
  Gross - skip it

  Not up to Marriott standards. Booked this hotel because of the pool and hot tub. I called and asked if the hot tub was open before I booked it. Get here and its closed down, no water in it. The front desk said its been closed for covid. The room is musty smelling. Its old and outdated. The hallways and the room. The bathroom is gross. Walking in the hallway at 10:30 pm we found this (see photo) in the hallway. If it wasnt so late we would leave.

  

• H1546IOemilyc

  31 octubre 2020
  Front desk

  Rita was such a doll!! We absolutely adored her and her sense of humor. She was so fun and made our experience that much better!! The room was nicely cleaned and perfect size for just an overnight stay.

  

• Shannonhcombs

  30 noviembre 2020
  Totally shocked at the poor quality

  I would like to express my concern with our last stay at Marriott Courtyard Lexington North on 10/17/20. We always stay at courtyards...all over the country and have stayed at this one multiple times. But this past weekend the hotel, our room, our bathtub and our balcony were filthy. The balcony actually had moss growing at the door to the room. I will not be staying at this hotel again. This e-mail was sent to the customer service reps and I was told I would be contacted within 3-5 business days. Today is 11/30/20 and I have not heard from Marriott.