Courtyard Lake Placid

Comentarios destacados

• Ricardo Humbert... V

  18 marzo 2013
  Muy recomedable

  Es un buen hotel con los servicios necesarios para una estancia cómoda. Estuvimos con mi familia en febrero de 2013 en un viaje cuyo objetivo era esquiar 5 días en Whiteface Mountain. El hotel esta a 9 millas del centro de esquí (15 minutos en auto). El desayuno es muy bueno y completo, tiene lo necesario para salir con energía a un día de deportes de invierno. La piscina y los jacuzzis estan muy bien mantenidos y son fundamentales luego de un largo día en la nieve, funciona hasta las 11 de la noche. Junto a la piscina hay una gym equipado con lo básico para quien desea realizar una rutina de ejercicio El bar esta bien surtido y la atención de la barman es de primera, está en el primer nivel junto a varios salones y una gran chimenea que invita a disfrutar una velada junto al fuego. No probamos la comida del hotel en otros horarios que no sea el desayuno pues salimos siempre a disfrutar de la variedad gastronómica de la ciudad. Las habitaciones son cómodas y grandes y el baño es de tamaño medio y bien equipado. Las fotos de su página web son exactas a lo que el hotel ofrece. Tiene cochera e internet gratis en todo el hotel. Siempre hay un servicio de bebidas calientes a la orden de los huéspedes en el primer piso junto a los salones y hay una pequeña tienda donde puede comprar alguna cosa que necesite. Todas las habitaciones cuentan con una pequeña nevera.

  

• clayc648

  07 noviembre 2020
  Wonderful stay

  My husband and I stayed here in October for several nights. The entire staff was extremely helpful and friendly, they made our stay extra special! Renee was exceptionally helpful in helping plan our stay.

  

• 755idm

  19 enero 2021
  The AC/heater is quite noisy

  The hotel overall is great. They cover all the COVID safety rules and I felt really safe and good there. It wasn't to crowded or at least you don't feel it was. The room was spacious and they got extra point for the fireplace. It was clean with nice set up. The hotel is quite expensive when compared to Courtyard standards but at the same time Lake Placid is not cheep so they met market average. Anyway, for pricy hotel I would expect great night sleep. Unfortunately I woke up few times at night each time heater was on. When it was on it was quite loud. Definitely heater/ac needs an update. Beside this overall great stay!

  

• Coachpete34

  20 enero 2021
  Worst Marriott I have ever stayed at!!

  This was by far the worst Marriott I have ever stayed at with my family. We have been a meme we of Marriott rewards for years and never had an experience like this one. Upon checking in we went up to the room and it was filthy. Dust on all of the surfaces crumbs under the tv stand and empty bottles behind the dresser. During these times you would think the cleaning would be taken more seriously. We told the manager on duty about this that night and we were told the room would be cleaned the next day, we just needed to tell the front desk when we were leaving for the day. We did as we were asked and left the hotel at 10:00am, when we got back at 7:00pm our room was not cleaned. We now had to talk to them again and have them clean. Now we are once again inconvenienced by having to leave our room so they can clean. They sent a cleaning crew up and they cleaned. When they left, we checked it out and they did not clean under the tv and behind the dresser like we had asked. Then they sent someone else to do that. We had to make reservations to use the pool, so one night we go to use the pool, which was not the cleanest. Towels all over the floor and sand in the bottom of the pool. After swimming we return to our room to find out there is no hot water. We call front desk and they tell us that it was shut off and is being fixed. Not one person told us of this and they had plenty of opportunity to. The staff has to take you to the pool to let you in. I could go on about some other things too but it would take too long and this is already long enough. We were told that we were going to be fully refunded for our stay because of the inconveniences. All of the points we used were given back but the money we paid for one night was not. After several phone calls to the hotel asking were the refund was, the GM told us that she could only give us half back. Her excuse was that nothing was wrong the first night you were here!! Yes, nothing except the fact that the room wasnt cleaned properly!!! Next time we visit Lake Placid we have to find another place to stay.

  

• schong

  10 marzo 2021
  Very nice Marriott Hotel

  Check-in was very easy and contactless. The room is super clean and nice. The location is a bit out of the way from the Whiteface Mountain and the Mirror Lake village area. Staff is super helpful. Nice market in the lobby with many food and beverage options.