Courtyard Jacksonville Orange Park

Comentarios destacados

• 539xela62

  31 julio 2020
  Some problems but great customer service

  I arrived the hotel late afternoon from Denver with stop over in Atlanta. We know that west to east with time differences you leave early from west coast. First, I needed to do number two and found out that the toilet seat moved and almost pinch ( my you know what), So I needed a shower and try to relax next thing in my mind once Im done with number two. I jump in the shower and find out that the container with liquid soap was empty. So I had to jump out the shower and look for a bar of soap in my luggage (emergency stash). That was disappointing when i turn my light on the light was blinking like a disco light. I was like nobody bothers to checked the room before someone checked in? No QA, any way Chris in the front desk, was very helpful with all the problems and what I needed. So my point is double check the room before someone check in. Beside that I think the hotel is in great location. Chris thanks.

  

• ellies64

  22 noviembre 2020
  No security, dirty room, mold on walls

  Dirty room upon check in, little did I know how disgusting it really was or I would have checked out day 1. Car sideswiped in back parking lot and when I asked about cameras they have none (security issue) I was there on an emergency trip so really was not in the room only to sleep. On final day I pulled the curtain back to look out the window and well . Pic says it all

  

• dchawk216

  22 diciembre 2020
  Average

  Front desk staff was friendly and efficient. Everything else was average at best. First room the heat wouldnt work but the staff was great in helping switch rooms. The breakfast was crazy expensive. I will go elsewhere next time. If the hotel was as good as the staff it would be a five.

  

• A6189QDdavids

  23 diciembre 2020
  Horrible service!

  Staying at this hotel for 2 weeks. They refuse to give me room service due to covid. So im stuck living in filth for weeks paying 80 dollars a night for services im paying for yet aren't providing. The head manager is argumentative and had the nerve to call me rude when I called her out on not giving me services im paying for. Wont ever stay here again!!

  

• Leigherton H

  27 diciembre 2020
  Repeat Guest will not Return

  I have been a guest of this hotel and had mostly good experiences. Joseph at the Front Desk is the best! Luis in Maintenance is very good as well. Chris at the Front Desk checked me in. He needs more training. I was trying to take a couple of days away from work and it was a sad time because it was the anniversary of my moms passing. I was given a room by Chris that was non stop noise from traffic. The room 327 was ok but when I went to take a shower at night, the tub was littered with hair. I cleaned it myself. I wont be back. But I am grateful to Joseph for talking with me. Chris at check out never even acknowledged these issues.