Courtyard Houston Sugar Land

Comentarios destacados

• Pioneer59343718498

  27 junio 2019
  Worst stay at a hotel, ever. Period. Bed Bugs, Bugs in Bed.

  After a day of stay at the courtyard here in Sugarland, which, was a sad excuse of a Marriott to begin with, it was more than apparent that some uninvited guests had been also staying in my bed with me. I have posted pictures of the golf ball sized hives I received from whatever had a feast on my arm. After many conversations with front desk staff, and corporate support, they decided they would switch me rooms and do an 'investigation,' which, was nothing other than sending their maintenance guy, Jose, up to check it out. A real investigation would have been conducted by a third party bug inspection company, not their own staff. I was promised a third party, via Ecolab but was instead told that their 'engineer' had concluded nothing was there. So they lied! To make matters worse, the staff rolled their eyes, hung up the phone, and essentially did nothing to accommodate what was a hellish experience. Was initially promised reimbursements, but, now- they have literally shoved everything under the rug (including the bugs). Will never return to this location, nor, a Marriott ever again. STAYER BEWARE.

  

• DeKorom

  19 septiembre 2019
  Kudos to Nimsy Cruz

  I was very impressed with Nimsy's attention to detail and the clean room service she provided! The staff at this location, starting with the receptionists Precious and Itzel, are very courteous and helpful.

  

• L06H

  12 diciembre 2019
  Comfy and Cozy Place stay for a nice getaway/vacation or Business Trip

  Extremely cozy room. Friendly and professional staff. I even got a complimentary upgrade to a beautiful balcony room. Clean with sofa, microwave and fridge, roomy and nice bathroom. Perfect safe getaway

  

• NinniR23

  06 enero 2020
  Better than expected

  We got a great deal through Hotwire and the room was bigger than expected! The wifi works seamlessly and the hotel is clean. Reception is open 24/7 and the service is nice, its just that this place is really far from everything. There is no public transport, so if you dont have a car, you will end up spending quite alot on Ubers to get around. Id recommend this place if you have some business in the Sugar Land/Stafford area.

  

• xplorers2

  06 marzo 2021
  Very average and well-used hotel. OK for a night or two.

  Courtyards by Marriott at one time occupied a lodging niche between mid-scale and upper for business travelers and were a safe bet to book without checking reviews, but that's no longer true. Many of them are showing their age, as is this one. Nothing particularly bad about the place, but nothing stands out either. Beds were very comfy, rooms were fairly quiet, and surprisingly adequate breakfast during these covid restricted times. But lots of other corners are being cut... the wifi is slooow; carpets are stained and worn; TV is very old; never was able to get hot water morning or evening, just barely warm; single soap bar for vanity and shower; no ice machines (on first floor anyway); and inadequate parking, had to park at the adjacent hotel.